Mary
USThis is the first time I have had to… This is the first time I have had to track my time. The app is pretty easy to figure out.
Jullianne
USNeed an area to keep recent file notes- Need an area to keep recent file notes- Need to list more clients on each matter
RAB
USAs an attorney entering time As an attorney entering time, the process is easy. It was easy to set up clients and to add expenses and time spent. It is awkward to use the calendar function because for me the time of day I do the work is not important and I often do work for client several times a day - so I either go back to an earlier time entry or hope that the system accumulates them all. I think it does. We are still too new to the billing system (generating invoices) to make a judgment, but thus far I am not impressed. The system generated invoice looks like it is coming from a utility, not a professional law firm - the big bold box with "amount due" and the snappy message at the end. I prefer a more subtle, but detailed statement of hours worked and net amount due after prior payments. I do not know if it was our staff or your system, but last week the system repeated charges on a bill - twice - even though the work was only done in December. That had to be caught before sent to the client.
Michael
USNavigation and Use The system is easy to navigate and the client names load much faster now. However, I had a recent problem where my time entries would not load on December 31. This seems to have been fixed now.
Deborah
USI received no help whatsoever when I… I received no help whatsoever when I inquired about a report that I needed and asked about how to get the information I needed.