Heather
GBNo real customer support There is very little support for the software. Some issues in communication with QBO require conversation and not a chat or a link to the learning center. We have been using the software for around 3 years.
Marie
GBLean Law is excellent Lean Law is excellent. We initially purchased QuickBooks for Lawyers. Totally unworkable. LL makes working with QBO super easy by doing all the work necessary to 'talk' to QB. The program itself is very easy to use and they have done all the work to make it talk to QBO. The LL team is professional, friendly, responsive; actually ask for feedback on what works and what we need. Thank you Lean Law!
George
GBExcellent legal billing software Excellent legal billing software. Much cleaner and less cluttered than legacy billing software.
Yvette
CAProblem solving I had a problem entering funds received into our Trust Account; I used the "instant messaging" to chat with someone and she was able to resolve my issue quickly and easily
HCR
GBNo customer service I have twice tried to set up an onboarding session. The first time the trainer didn’t schedule the agreed upon event, she said she had a family emergency. The second time my response to the trainers email has yet to be answered.