HCR
GBNo customer service I have twice tried to set up an onboarding session. The first time the trainer didn’t schedule the agreed upon event, she said she had a family emergency. The second time my response to the trainers email has yet to be answered.
Shiv Naimpally
GBIts a powerful piece of software but… Its a powerful piece of software but not always the most intuitive to navigate. I have learned to muddle my way through it. To be fair, billing is one of the least favorite aspects of my job.
Wesley Zirkle
GBStrong recommendation of Lean Law By far, this is the best time tracking software for small law firms, considering cost, ease of use, robust features, and seamless integration with QuickBooks. I highly recommend LeanLaw!
Esuesue
GBWe love LeanLaw Customer support has been wonderful. Always so helpful and respond as quickly as possible.
Richard
GBChat works I received help through the chat platform and then had a video call. I was unsure of the process initially, but I believe I received good and helpful responses through both methods. Also, the LL representative, Melissa, was patience, attentive, and thoughtful in her responses which allowed me to reach my solution in an efficient manner.