Heather
GBNo real customer support There is very little support for the software. Some issues in communication with QBO require conversation and not a chat or a link to the learning center. We have been using the software for around 3 years.
HCR
GBNo customer service I have twice tried to set up an onboarding session. The first time the trainer didn’t schedule the agreed upon event, she said she had a family emergency. The second time my response to the trainers email has yet to be answered.
Haley Schaefer
GBVery helpful - Question re Desktop vs. Online Versions Very helpful! Not only was my exact question answered, it was done so within a few minutes. Thanks!
Yvette
CAProblem solving I had a problem entering funds received into our Trust Account; I used the "instant messaging" to chat with someone and she was able to resolve my issue quickly and easily
Karen
GBLeanLaw is a very easy LeanLaw is a very easy, user friendly program and integrates well with QuickBooks. The support team is great and always gets back to us in a short time.