Michael
GBNavigation and Use The system is easy to navigate and the client names load much faster now. However, I had a recent problem where my time entries would not load on December 31. This seems to have been fixed now.
Jullianne
GBNeed an area to keep recent file notes- Need an area to keep recent file notes- Need to list more clients on each matter
Probably not anonymous
GBLeanClaw Your time keeping is great. Your invoices are the worst I have ever had at 3 firms and 4 programs. They make no sense, and make me look like a moron to my clients. You use a "Keleven". My whole office agrees.
HCR
GBNo customer service I have twice tried to set up an onboarding session. The first time the trainer didn’t schedule the agreed upon event, she said she had a family emergency. The second time my response to the trainers email has yet to be answered.
Haley Schaefer
GBVery helpful - Question re Desktop vs. Online Versions Very helpful! Not only was my exact question answered, it was done so within a few minutes. Thanks!