Deborah
GBI received no help whatsoever when I… I received no help whatsoever when I inquired about a report that I needed and asked about how to get the information I needed.
Richard
GBChat works I received help through the chat platform and then had a video call. I was unsure of the process initially, but I believe I received good and helpful responses through both methods. Also, the LL representative, Melissa, was patience, attentive, and thoughtful in her responses which allowed me to reach my solution in an efficient manner.
Lynn
GBHighly recommend this software and the support! Heather was very responsive to my initial inquiry about the software. She also spent time with me by telephone showing me features in response to my specific questions. I was sold. We then worked out the cost of the product and made the purchase. This all happened in a couple of days. Heather then set me up with Tracie, a LeanLaw coach who showed me features in response to my specific questions. She gave me some set-up assignments and then reviewed what I had done to reassure me things were entered correctly. In short order I am now ready to perform my first monthly invoicing with LEDES capability. The software is logical and easy to use and the support is fabulous.
Haley Schaefer
GBVery helpful - Question re Desktop vs. Online Versions Very helpful! Not only was my exact question answered, it was done so within a few minutes. Thanks!
Esuesue
GBWe love LeanLaw Customer support has been wonderful. Always so helpful and respond as quickly as possible.