Deborah
GBI received no help whatsoever when I… I received no help whatsoever when I inquired about a report that I needed and asked about how to get the information I needed.
Richard
GBChat works I received help through the chat platform and then had a video call. I was unsure of the process initially, but I believe I received good and helpful responses through both methods. Also, the LL representative, Melissa, was patience, attentive, and thoughtful in her responses which allowed me to reach my solution in an efficient manner.
Shiv Naimpally
GBIts a powerful piece of software but… Its a powerful piece of software but not always the most intuitive to navigate. I have learned to muddle my way through it. To be fair, billing is one of the least favorite aspects of my job.
Probably not anonymous
GBLeanClaw Your time keeping is great. Your invoices are the worst I have ever had at 3 firms and 4 programs. They make no sense, and make me look like a moron to my clients. You use a "Keleven". My whole office agrees.
Mary
GBThis is the first time I have had to… This is the first time I have had to track my time. The app is pretty easy to figure out.