Heather
GBNo real customer support There is very little support for the software. Some issues in communication with QBO require conversation and not a chat or a link to the learning center. We have been using the software for around 3 years.
Deborah
GBI received no help whatsoever when I… I received no help whatsoever when I inquired about a report that I needed and asked about how to get the information I needed.
Michael
GBNavigation and Use The system is easy to navigate and the client names load much faster now. However, I had a recent problem where my time entries would not load on December 31. This seems to have been fixed now.
Probably not anonymous
GBLeanClaw Your time keeping is great. Your invoices are the worst I have ever had at 3 firms and 4 programs. They make no sense, and make me look like a moron to my clients. You use a "Keleven". My whole office agrees.
Shiv Naimpally
GBIts a powerful piece of software but… Its a powerful piece of software but not always the most intuitive to navigate. I have learned to muddle my way through it. To be fair, billing is one of the least favorite aspects of my job.