Maria Mitchell
GBLeanLaw IS Responsive the team at LeanLaw is always responsive to questions and issues are resolved quickly
Deborah
GBI received no help whatsoever when I… I received no help whatsoever when I inquired about a report that I needed and asked about how to get the information I needed.
Esuesue
GBWe love LeanLaw Customer support has been wonderful. Always so helpful and respond as quickly as possible.
Lynn
GBHighly recommend this software and the support! Heather was very responsive to my initial inquiry about the software. She also spent time with me by telephone showing me features in response to my specific questions. I was sold. We then worked out the cost of the product and made the purchase. This all happened in a couple of days. Heather then set me up with Tracie, a LeanLaw coach who showed me features in response to my specific questions. She gave me some set-up assignments and then reviewed what I had done to reassure me things were entered correctly. In short order I am now ready to perform my first monthly invoicing with LEDES capability. The software is logical and easy to use and the support is fabulous.
Heather
GBNo real customer support There is very little support for the software. Some issues in communication with QBO require conversation and not a chat or a link to the learning center. We have been using the software for around 3 years.