Probably not anonymous
GBLeanClaw Your time keeping is great. Your invoices are the worst I have ever had at 3 firms and 4 programs. They make no sense, and make me look like a moron to my clients. You use a "Keleven". My whole office agrees.
Heather
GBNo real customer support There is very little support for the software. Some issues in communication with QBO require conversation and not a chat or a link to the learning center. We have been using the software for around 3 years.
Marie
GBLean Law is excellent Lean Law is excellent. We initially purchased QuickBooks for Lawyers. Totally unworkable. LL makes working with QBO super easy by doing all the work necessary to 'talk' to QB. The program itself is very easy to use and they have done all the work to make it talk to QBO. The LL team is professional, friendly, responsive; actually ask for feedback on what works and what we need. Thank you Lean Law!
Richard
GBChat works I received help through the chat platform and then had a video call. I was unsure of the process initially, but I believe I received good and helpful responses through both methods. Also, the LL representative, Melissa, was patience, attentive, and thoughtful in her responses which allowed me to reach my solution in an efficient manner.
Jullianne
GBNeed an area to keep recent file notes- Need an area to keep recent file notes- Need to list more clients on each matter