Richard
GBChat works I received help through the chat platform and then had a video call. I was unsure of the process initially, but I believe I received good and helpful responses through both methods. Also, the LL representative, Melissa, was patience, attentive, and thoughtful in her responses which allowed me to reach my solution in an efficient manner.
HCR
GBNo customer service I have twice tried to set up an onboarding session. The first time the trainer didn’t schedule the agreed upon event, she said she had a family emergency. The second time my response to the trainers email has yet to be answered.
George
GBExcellent legal billing software Excellent legal billing software. Much cleaner and less cluttered than legacy billing software.
Yvette
CAProblem solving I had a problem entering funds received into our Trust Account; I used the "instant messaging" to chat with someone and she was able to resolve my issue quickly and easily
AW
GBLeanLaw: Modern Law Firm Technology LeanLaw has been a fantastic program for our firm! Our attorneys and staff are able to submit their entries from any place and any time. We've saved countless hours in time spent billing and editing invoices. This leads to more abbreviated billing periods and an increase in cashflow for our business. I would recommend LeanLaw to any firm wanting to update their technology platform for billing purposes!