Jullianne
GBNeed an area to keep recent file notes- Need an area to keep recent file notes- Need to list more clients on each matter
Richard
GBChat works I received help through the chat platform and then had a video call. I was unsure of the process initially, but I believe I received good and helpful responses through both methods. Also, the LL representative, Melissa, was patience, attentive, and thoughtful in her responses which allowed me to reach my solution in an efficient manner.
Michael
GBNavigation and Use The system is easy to navigate and the client names load much faster now. However, I had a recent problem where my time entries would not load on December 31. This seems to have been fixed now.
Probably not anonymous
GBLeanClaw Your time keeping is great. Your invoices are the worst I have ever had at 3 firms and 4 programs. They make no sense, and make me look like a moron to my clients. You use a "Keleven". My whole office agrees.
Yvette
CAProblem solving I had a problem entering funds received into our Trust Account; I used the "instant messaging" to chat with someone and she was able to resolve my issue quickly and easily