Haley Schaefer
GBVery helpful - Question re Desktop vs. Online Versions Very helpful! Not only was my exact question answered, it was done so within a few minutes. Thanks!
Shiv Naimpally
GBIts a powerful piece of software but… Its a powerful piece of software but not always the most intuitive to navigate. I have learned to muddle my way through it. To be fair, billing is one of the least favorite aspects of my job.
Jullianne
GBNeed an area to keep recent file notes- Need an area to keep recent file notes- Need to list more clients on each matter
Lynn
GBHighly recommend this software and the support! Heather was very responsive to my initial inquiry about the software. She also spent time with me by telephone showing me features in response to my specific questions. I was sold. We then worked out the cost of the product and made the purchase. This all happened in a couple of days. Heather then set me up with Tracie, a LeanLaw coach who showed me features in response to my specific questions. She gave me some set-up assignments and then reviewed what I had done to reassure me things were entered correctly. In short order I am now ready to perform my first monthly invoicing with LEDES capability. The software is logical and easy to use and the support is fabulous.
Heather
GBNo real customer support There is very little support for the software. Some issues in communication with QBO require conversation and not a chat or a link to the learning center. We have been using the software for around 3 years.