Richard
GBChat works I received help through the chat platform and then had a video call. I was unsure of the process initially, but I believe I received good and helpful responses through both methods. Also, the LL representative, Melissa, was patience, attentive, and thoughtful in her responses which allowed me to reach my solution in an efficient manner.
Deborah
GBI received no help whatsoever when I… I received no help whatsoever when I inquired about a report that I needed and asked about how to get the information I needed.
HCR
GBNo customer service I have twice tried to set up an onboarding session. The first time the trainer didn’t schedule the agreed upon event, she said she had a family emergency. The second time my response to the trainers email has yet to be answered.
Michael
GBNavigation and Use The system is easy to navigate and the client names load much faster now. However, I had a recent problem where my time entries would not load on December 31. This seems to have been fixed now.
Karen
GBLeanLaw is a very easy LeanLaw is a very easy, user friendly program and integrates well with QuickBooks. The support team is great and always gets back to us in a short time.