HCR
GBNo customer service I have twice tried to set up an onboarding session. The first time the trainer didn’t schedule the agreed upon event, she said she had a family emergency. The second time my response to the trainers email has yet to be answered.
Wesley Zirkle
GBStrong recommendation of Lean Law By far, this is the best time tracking software for small law firms, considering cost, ease of use, robust features, and seamless integration with QuickBooks. I highly recommend LeanLaw!
Heather
GBNo real customer support There is very little support for the software. Some issues in communication with QBO require conversation and not a chat or a link to the learning center. We have been using the software for around 3 years.
Yvette
CAProblem solving I had a problem entering funds received into our Trust Account; I used the "instant messaging" to chat with someone and she was able to resolve my issue quickly and easily
Esuesue
GBWe love LeanLaw Customer support has been wonderful. Always so helpful and respond as quickly as possible.