Excellent customer servixe just now NEW I bought a solowave wand from Ulta and it stopped working properly after 4 months. Ulta has a 60 Day return policy. I contacted solowave and provided my proof of purchase and they immediately took care of the issue and mailed a replacement. Hard ti find this type of customer service these days.

Great for self care I have been using the Solawave for about a month now and am excited to see the benefits. This is an easy to use skin care product and perfect self care. I have reached out to customer service with a question and Khaye was fantastic to work with and was able to answer all of my questions and provide help very quickly. I started using the serum and love it, definitely makes using the solawave much easier.

Best Customer Service Ever! I received a Solawave wand as a gift and had a problem with it. Called Customer Service and after chatting with Mary she deemed a replacement was available and took care of the entire transaction. She was friendly, and knowledgeable and made this the best return experience I've ever had. I was impressed with the way she handled the matter.

LOVE the product and great customer service I LOVE Solawave wand! I've been using this almost every night for about a year. It's so easy to use and relaxing. And I believe it's helping with the fine lines and overall texture and complexion. I'm happy with the results so far. It's also gentle on my sensitive skin. When my wand broke by gently cleaning one day, the customer service (Mark) reached out to me right away with an offer to send me a replacement. He continued to update me on the replacement order and checked in with me until I received the package. Truly amazing customer service. I would highly recommend the Solawave wand to anyone thinking about trying red light therapy or looking for a way to improve skin.

Solawave has some of the best customer… Solawave has some of the best customer service that I have ever experienced. My package was delivered to the wrong address and they got right on it, staying in touch with me from start to finished, confirming that it was in my hands! I love their products as well And will be ordering more!