Solawave Inc.

2633 Lincoln Blvd, 90405, Santa Monica, United States
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4.50
Based on 20 Reviews

5

80.00%

4

10.00%

3

0.00%

2

0.00%

1

10.00%
About Solawave Inc.

Solawave is a skincare technology company based in Los Angeles, California. We’re a team of entrepreneurs, engineers, and skincare aficionados on a mission to make science-backed skincare accessible to everyone. At Solawave, we believe the skincare industry is too focused on so-called flaws and imperfections. Skincare shouldn’t be about disparagement. Each one of us is navigating our skincare journey with our unique aspirations. To help you achieve whatever your goals may be, we believe every single person has the right to high-quality skincare. Our patented skincare technology, designed for all genders, ages, and skin types, helps you achieve smooth, radiant skin while maintaining natural beauty.

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Stephanie
CA

Effective I purchased a Solawave wand with the serum initially about two years ago. I wouldn't say it's a miracle product but it has been effective for tightening skin and helping with fine lines. After about a year and a half it stopped working. I hoped it could have had a longer lifespan than that, but it is what it is. I decided to repurchase a new wand to replace it. I actually love the new version more than the one i had previously. The red light seems stronger and i like it has an on/off button which the older version did not have. So far so good.

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Bonnie P.
GB

Best Customer Service Ever! I received a Solawave wand as a gift and had a problem with it. Called Customer Service and after chatting with Mary she deemed a replacement was available and took care of the entire transaction. She was friendly, and knowledgeable and made this the best return experience I've ever had. I was impressed with the way she handled the matter.

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Chie DAndrea
GB

LOVE the product and great customer service I LOVE Solawave wand! I've been using this almost every night for about a year. It's so easy to use and relaxing. And I believe it's helping with the fine lines and overall texture and complexion. I'm happy with the results so far. It's also gentle on my sensitive skin. When my wand broke by gently cleaning one day, the customer service (Mark) reached out to me right away with an offer to send me a replacement. He continued to update me on the replacement order and checked in with me until I received the package. Truly amazing customer service. I would highly recommend the Solawave wand to anyone thinking about trying red light therapy or looking for a way to improve skin.

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Debbie C
GB

Great for self care I have been using the Solawave for about a month now and am excited to see the benefits. This is an easy to use skin care product and perfect self care. I have reached out to customer service with a question and Khaye was fantastic to work with and was able to answer all of my questions and provide help very quickly. I started using the serum and love it, definitely makes using the solawave much easier.

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Ece Koc Seven
GB

Customer Service For their products itself, i would leave a question mark. However the customer service is impressive. The device i bought from a third party in the UK turned somewhat faulty. I contacted to the Solawave Customer Service. They sent me a newer and improved model, without returning the item i have. I haven’t received the new one yet. I hope it will work well. Hence this 4 stars going for the customer service.

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