Beware hidden UK shipping costs Solawave's UK site is not in fact based in the UK so, despite the abundant number of emails about their Black Friday offers, when reached checkout suddenly found circa £90 added on for 'shipping'. Love the wand and indeed the serums that go along with it. Sadly, can't now buy direct from Solawave if they're going to add on extortionate shipping which they then say covers shipping & customs to the UK. Great products, sadly no UK presence.

Effective I purchased a Solawave wand with the serum initially about two years ago. I wouldn't say it's a miracle product but it has been effective for tightening skin and helping with fine lines. After about a year and a half it stopped working. I hoped it could have had a longer lifespan than that, but it is what it is. I decided to repurchase a new wand to replace it. I actually love the new version more than the one i had previously. The red light seems stronger and i like it has an on/off button which the older version did not have. So far so good.

Get one Today ! OmbreI LOVE the Solawand! This is my second one, I have the original, and wanted to upgrade to the new Radiant Renewal wand. You need this tool, it delivers everything and more. When I apply my sunscreen or foundation after using it.... It sinks into my skin! My skin is glowing and people are noticing, lol! Ps: when I received the radiant renewal it would not turn on . I called and spoke directly to customer service, they were super…. Easily returned and they shipped out a new one promptly …AND included samples of their products .

Stellar Customer Service, Excellent Products I have the first gen Solawave wand and it really works. I decided to get the upgraded one (gifting the other to my mom) and am excited to check it out. The service team goes above and beyond to ensure you have a great experience if you email. This is a company that truly cares about its products and customers.

Customer Service For their products itself, i would leave a question mark. However the customer service is impressive. The device i bought from a third party in the UK turned somewhat faulty. I contacted to the Solawave Customer Service. They sent me a newer and improved model, without returning the item i have. I haven’t received the new one yet. I hope it will work well. Hence this 4 stars going for the customer service.