Great site with great prices Great site with great prices, at first I was skeptical to book my hotel with Super.com but I took the risk and couldn’t be happier I saved money on my hotel. I will definitely book with this company again.

It was the first time and the last time that I used super.com Confirmation Number: B_13882863 Paid a lot of money to the super.com, arrived to the hotel, waiting more than 2 hours already as the hotel didn't get the confirmation and any proof of the full prepayment. My ticket has been forwarded to the "urgent team" that seems not as urgent as it is supposed to be. If you don't want to ruin your holiday choose the websites for hotels booking more carefully. P.s. after 3 hours of waiting got a reply from "urgent team" who told me that upon checking and verifying all the information they discovered that there's a hotel mapping issue with my booking and my reservation was confirmed at the 3-stars apart hotel instead of 5-stars superb luxury hotel that I booked. The only solution that I could get from them is a payment refund and a booking cancellation. This website took 3 hours from my life and ruined my holiday.

It was ok It was ok. I appreciate they didn't use the usual trick, that other travel webpages use, where they change a detail of the traveler's data, they force them to go back and when they fill correctly their data, they say that the offer has expired and you have to pay much more!

Cancelation nightmare Started on Kayak ended up on the super website based on the price. Booking with them is quite easy, however when it’s time to cancel a booking the run around starts. I needed to cancel a booking and while the hotel is confirming that they have a 24hr cancelation policy Super.com will not honor it. They require a HANDWRITTEN letter from the hotel on letterhead in order to provide a refund. Even the hotel themselves confirm they’ve NEVER had to do this before. The live chat agents and their responses might as well be bots so don’t expect much help there. The fact that the hotel is willing to provide a refund and cancellation without issue and Super.com won’t go through with it is horrendous. Don’t EVER use this website to book for travel.

We made the reservation the day before We made the reservation the day before, Called the hotel immediately to make sure they received our reservation. Yes they did. We had absolutely no problem checking in and the savings were considerable. So, we just booked the next night through them. Please be aware - It is a prepaid, non-refundable reservation through this site. They are upfront about that.