We made the reservation the day before We made the reservation the day before, Called the hotel immediately to make sure they received our reservation. Yes they did. We had absolutely no problem checking in and the savings were considerable. So, we just booked the next night through them. Please be aware - It is a prepaid, non-refundable reservation through this site. They are upfront about that.

Great site with great prices Great site with great prices, at first I was skeptical to book my hotel with Super.com but I took the risk and couldn’t be happier I saved money on my hotel. I will definitely book with this company again.

I had a great experience with Super There was no hassle booking with Super, I got a great deal on a hotel in NYC. I had never used super.com before and was slightly worried about the booking process but they provided us with helpful notifications and in the end we were extremely happy with the hotel we booked. I totally recommend booking with them!

Cancelation nightmare Started on Kayak ended up on the super website based on the price. Booking with them is quite easy, however when it’s time to cancel a booking the run around starts. I needed to cancel a booking and while the hotel is confirming that they have a 24hr cancelation policy Super.com will not honor it. They require a HANDWRITTEN letter from the hotel on letterhead in order to provide a refund. Even the hotel themselves confirm they’ve NEVER had to do this before. The live chat agents and their responses might as well be bots so don’t expect much help there. The fact that the hotel is willing to provide a refund and cancellation without issue and Super.com won’t go through with it is horrendous. Don’t EVER use this website to book for travel.

Superprlus Impossibile da disdire I frequently stay in hotels, so when I saw the opportunity to save money, I decided to subscribe to Super+ where you pay a monthly fee but enjoy more affordable prices. However, I soon realized that the offering in Italy is significantly inferior to that of the competitors, and the prices are often not as competitive. As a result, I have chosen to cancel my subscription and followed the necessary procedure. However, I received an email stating that cancellations can only be made over the phone and was provided with a number that is not reachable from Italy.