
Kelly Wood
GBThe View Hotel Eastbourne Really lovely hotel, fantastic value for money through super.com, so much cheaper than going directly through the hotel, would use again.

Mag Feler
FRFirst time I use your service and all… First time I use your service and all was perfect(communication, booking and price,...). I'll use your app for my next vacations.

Chris
GBhit and miss Confirmation Number: B_13493059 Upon arriving at the hotel, I've found out that they didn't have my reservation. They double-checked, and then checked again and confirmed in writing that they have no reservation in my name. When I showed them the reservation, the hotel said that they don't work with Super.com. I offered them to pay for a room (to later claim back from super.com), but they had no availability. I had to cancel my meeting the following morning and drove hours back home... I raised a claim for a refund with super.com support, and they replied twice within days. But then stopped replying and for over a month, they don't answer any of my emails. I have no option than to contact my bank for a refund tomorrow morning. really bad customer service... I used them once before and all was good. so if you want to use them, I would then recommend checking with a hotel if they really have a paid booking in your name...

Alessandro Decordi
ITSuperprlus Impossibile da disdire I frequently stay in hotels, so when I saw the opportunity to save money, I decided to subscribe to Super+ where you pay a monthly fee but enjoy more affordable prices. However, I soon realized that the offering in Italy is significantly inferior to that of the competitors, and the prices are often not as competitive. As a result, I have chosen to cancel my subscription and followed the necessary procedure. However, I received an email stating that cancellations can only be made over the phone and was provided with a number that is not reachable from Italy.

Nathalia
GBI had an amazing deal for a great hotel… I had an amazing deal for a great hotel in Barcelona. I was very pleased to see that they had my reservation and we had a great time.