They offered me a great price at the Hilton They offered me a great price at the Hilton in Suffolk VA. Gave me the best price out of all the 3rd party reservations. Super.com will be the first one I go to next time I need a reservation. My son had a welcome home party from Bahrain. Without the great price offer from super.com I wouldn't have been able to afford a hotel...$107 per nite

Great site with great prices Great site with great prices, at first I was skeptical to book my hotel with Super.com but I took the risk and couldn’t be happier I saved money on my hotel. I will definitely book with this company again.

I have booked a room for 1 NIGHT and… I have booked a room for 1 NIGHT and was up charged for a free continental breakfast. Apon arriving, the hotel said I WOULD NOT BE RECEIVING MY FREE BREAKFAST AND I NEEDED TO TAKE THIS UP WITH SUPER. I called super up and they didn't bother offering any refund of my money despite the UP CHARGE and told me they would escalate the situation and to wait on updates! It's is now 1 in the morning and I ask for a update and these people have still not resolved this situation. When I asked to be passed through to a manger the employee of super DENIED MY REQUEST! THIS IS THE WORSE CUSTOMER SERVICE I HAVE EVER HAD. DO NOT, AND I REPEAT DO NOT BOOK WITH SUPER.COM OH AND I MIGHT ADD, I HAVE SCREENSHOTS OF ALL THE COVERSATIONS BETWEEN YESTERDAY AT CHECK IN UNTIL 1 IN THE MORNING..3:48 IN THE MORNING THEY DECIDED TO GET A MANAGER INVOLVED!

Cancelation nightmare Started on Kayak ended up on the super website based on the price. Booking with them is quite easy, however when it’s time to cancel a booking the run around starts. I needed to cancel a booking and while the hotel is confirming that they have a 24hr cancelation policy Super.com will not honor it. They require a HANDWRITTEN letter from the hotel on letterhead in order to provide a refund. Even the hotel themselves confirm they’ve NEVER had to do this before. The live chat agents and their responses might as well be bots so don’t expect much help there. The fact that the hotel is willing to provide a refund and cancellation without issue and Super.com won’t go through with it is horrendous. Don’t EVER use this website to book for travel.

Super I’ve used Super.com to book several stays over the last year and I highly recommend them. The hotel rates always seem to be better than other hotel apps and they’re just better overall.