WP Zone

108 E Broadway C, 37803, Maryville, United States
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3.55
Based on 20 Reviews

5

55.00%

4

10.00%

3

0.00%

2

5.00%

1

30.00%
About WP Zone

We empower web designers, business owners, solopreneurs, side hustlers and wannabes with the tools they need to build, maintain and manage beautiful, high-converting websites! Trusted by nearly 250,000 happy customers… we’re sure you’ll love us too! With our WordPress plugins and Divi child themes, you can customize your website’s design, optimize your website’s performance, and increase your online visibility. Our products are packed with everything you need to improve your website’s functionality!

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Jeremy Webb
GB

Truly amazing hosting service! Absolutely amazing service! Overall site speed is phenomenal; I noticed the difference almost immediately and Google Page Insights agreed. On top of that, the customer service has been 200% at every question. I worked with Alex on several issues (that were of my own creation); he was quick, attentive and had my problems solved as fast as I could send them. Truly amazing hosting service!

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SiGMAE
FR

I'm very satisfied with WP Zone products I'm very satisfied with WP Zone / DIvi Space plugins used on any sites. The support is good, I had a bug with Divi Shop and an other plugin, I have send some messages, give acess with their Helper plugin and provide the tier plugin source: they find the problem and update a new version of Shop builder in few days ! Great !!

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Prize Deming
GF

The best product catalog for Divi They have a rather large catalog, perfectly kept up to date with every patch or new version of Divi (EVERY update). The support is very reactive, attentive and benevolent. They give you tips for things you wouldn't necessarily have thought of and allow you to go further in your projects. Despite the large catalog of products they have, they keep coming out with better, newer, more elaborate, with more features, a redesigned design. They are geniuses. They think of everyone and above all, with their products EVERYTHING can be changed at will.

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Lindsay Valentine
GB

Customer Service is Abysmal Customer Service is Abysmal A plugin I haven't used for 9 months auto-renewed with no notice. They refused to give a refund saying that "due to the nature of digital products blah blah blah" even though --no additional virtual merchandise was received -- I received ZERO emails letting me know my subscription was going to renew -- and even though I emailed support immediately after my unexpected renewal. Not a fan of this business model.

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James Parker
GB

Very slow customer service Since AspenGrove and DiviSpace were acquired by wpzone.co, they've modified the "helper" app to supposedly streamline the installation and maintenance of their various plug-ins and themes. I've been trying for days to get it to install a plug-in, any plug-in. I've repeatedly contacted customer support, because I keep getting a very specific error. It takes them days to return an email; support tickets are not stored on their website, and there's no easy way to follow up or add notes to a ticket except in email. They wanted my admin credentials to try to duplicate the error, and they have a function in the contact form that lets you add a temp user to the wp installation. My credentials simply don't work; they claim their test credentials do. I have a LIFETIME subscription, and their "helper" app does nothing to bolster my confidence that they actually know what they're doing. It worked when they were DiviSpace / AspenGrove. Installing plug-ins via the traditional method does work. One plug-in, DiviSwitch, requires an API user name and key, and nowhere in their documentation on this plug-in do they mention that. I get another error when installing that plug-in. Bottom line: customer service is very slow, and documentation is spotty.

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