Good plugin's but waiting weeks for… Good plugin's but waiting weeks for support. Need to provide instant chat like Divi and will actually gain more customers for it. More work needs to be put into customer support and care. Products are good and will sell. Just please provide better support for you're products. TAKE A PAGE OUT OF DIVI'S BOOK. 5 Stars IF support fix my problems.

Very slow customer service Since AspenGrove and DiviSpace were acquired by wpzone.co, they've modified the "helper" app to supposedly streamline the installation and maintenance of their various plug-ins and themes. I've been trying for days to get it to install a plug-in, any plug-in. I've repeatedly contacted customer support, because I keep getting a very specific error. It takes them days to return an email; support tickets are not stored on their website, and there's no easy way to follow up or add notes to a ticket except in email. They wanted my admin credentials to try to duplicate the error, and they have a function in the contact form that lets you add a temp user to the wp installation. My credentials simply don't work; they claim their test credentials do. I have a LIFETIME subscription, and their "helper" app does nothing to bolster my confidence that they actually know what they're doing. It worked when they were DiviSpace / AspenGrove. Installing plug-ins via the traditional method does work. One plug-in, DiviSwitch, requires an API user name and key, and nowhere in their documentation on this plug-in do they mention that. I get another error when installing that plug-in. Bottom line: customer service is very slow, and documentation is spotty.

Lukasz is the man!! I've used Divi Space for many years and recently got some support from Lukasz with one of their plugins so that I could mirror the style of the shop module with the related products as it doesn't do it as standard. Lukasz went the extra mile for me and logged into my site and helped to copy the style across and left me the CSS so I could do it myself next time. Really impressed he did it and it's helped massively. Thanks :-)

Forgot to cancel subscription, they didn't refund Never used their service. I completely forgot about the subscription. (they didn't send reminder, guess why.) when I have realized my mistake few hours late. They refused to refund even when they knew I never used their service. This feels very dishonest and sketchy. Good people wouldn't act like this.

DIVI SHOP BUILDER FOR WOOCOMMERCE Reached out to WP Zone to see if they could help me with their DIVI SHOP BUILDER FOR WOOCOMMERCE plugin and within 3 hours they had written me an add on plugin which solved the problem. Brilliant support and service. Marek is a legend!