A J
GBThis review is for customer service This review is for customer service, as I havent received my product yet. I mistakenly submitted my order without using my discount code. Immediately, I emailed support to ask that my order be cancelled. They werent able to cancel it BUT, Lauryn offered to add the code to the order and refunded the difference to my card! I must say that I was in complete shock!! I was totally prepared for a long hassle! IMPECCABLE CUSTOMER SERVICE!! I will try other products based solely on my customer experience! Can't wait for my serum to arrive!
Lissa N.
GBFabulous Customer Service I messed up my shipping address and emailed as soon as I realized my mistake. Lauryn responded right away that it was updated and corrected. She even gave me a future discount code! Amazing customer service!!
AnnieC
GBGlowing Results for Instant Repair Eye Serum I have been using Glow Fairy Instant Eye Repair Serum for about two months and have noticed a big improvement! My 55+ year old undereye area feels and looks instantly tightened and less puffy which makes the fine lines less pronounced. I also dab a little on my upper eyelids and they are a little less puffy as well. My order arrived quickly and I think the product is a great value compared to much pricier options. Looking forward to trying more Glow Fairy products in the near future.
Janice Muir
CAWonderful Customer Service! I live in Canada and discovered this product through a review in a journal. I ordered it, applied it as directed and magic! It worked very quickly to address dark and puffy under eyes. I have sensitive eyes that more often than not react to eye products. Glow Fairy was smooth and very soothing on my eyes … and very easy to apply! It was a winner! I tried to reorder but could not pull up an address for shipping to Canada. I contacted customer Service. Only a few moments later I received a very helpful response from Lauryn in CS. She completed a partial order for me and sent it to my email with directions on how to complete payment for the order….prompt, courteous, helpful and my order is now complete and on the way to my Canadian address! I will continue to purchase this amazing product in the future! Thank you Lauryn! You are a credit to Glow Fairy! 🙂
Lourdes Torres
BRI had an issue with the shipping… I had an issue with the shipping address that was solved very quickly. I was contacted by a very kind person who right away helped me. Happy to know this company actually cares about their costumers!