Customer service Customer service. Excellent. My parcel was shipped on time but didn't arrive. I mailed the company and within few hours they responded back and even replaced my lost order. Thank you Lauren for the professional kind service.

Excellent company! More wonderful customer service from glow fairy! My parcel was lost in the mail and they immediately checked into it, responded back and shipped me a whole new order free of charge! If only all companies could have customer service like glow fairy ❤️

Do not order from this company Do not order from this company. They knowingly sent me the wrong product and then expected me to keep it or pay for shipping costs back to china. I also would never have purchased if they had been upfront about where the product was from

Outstanding Customer Service I placed an order today using Apple Pay, and somehow in between my double clicking and actual processing, the address changed. I emailed customer service, and received a prompt reply from Lauryn, who was fantastic! I appreciate how quickly she found my order and was able to correct it for me before shipping took place. Extremely grateful!

Loving it so far The serum itself is great as a moisturizer, i think it rubs in well and leaves my skin feeling smooth. It makes my skin look more youthful with a slight sheen. I cant speak for anti cellulite benefits yet, i’m only a week in. I think it might be making a difference but need more time to tell for sure. I had an issue with my order packaging, one of the bottles came damaged. Customer service was super responsive (within a business day) and satisfactorily remedied my problem quickly.