Do not order from this company Do not order from this company. They knowingly sent me the wrong product and then expected me to keep it or pay for shipping costs back to china. I also would never have purchased if they had been upfront about where the product was from

EXCELLENT Customer Service! I have been a customer for a couple of years and have never had an issue. My order was incomplete and I reached out and Lauryn not only responded very promptly, but handled the issue immediately. I will definitely be a long term customer! P.S. The Retinol Body Glow wand really works!

Wonderful Customer Service! I live in Canada and discovered this product through a review in a journal. I ordered it, applied it as directed and magic! It worked very quickly to address dark and puffy under eyes. I have sensitive eyes that more often than not react to eye products. Glow Fairy was smooth and very soothing on my eyes … and very easy to apply! It was a winner! I tried to reorder but could not pull up an address for shipping to Canada. I contacted customer Service. Only a few moments later I received a very helpful response from Lauryn in CS. She completed a partial order for me and sent it to my email with directions on how to complete payment for the order….prompt, courteous, helpful and my order is now complete and on the way to my Canadian address! I will continue to purchase this amazing product in the future! Thank you Lauryn! You are a credit to Glow Fairy! 🙂

Outstanding Customer Service I placed an order today using Apple Pay, and somehow in between my double clicking and actual processing, the address changed. I emailed customer service, and received a prompt reply from Lauryn, who was fantastic! I appreciate how quickly she found my order and was able to correct it for me before shipping took place. Extremely grateful!

Excellent company! More wonderful customer service from glow fairy! My parcel was lost in the mail and they immediately checked into it, responded back and shipped me a whole new order free of charge! If only all companies could have customer service like glow fairy ❤️