Fab service by Christine B and Beatriz L❤️ I had a issue with my order. I didn’t put a code and contacted the team in which Christine B and Beatriz L responded back and solved my problem promptly. Just within minutes they made an replaced order and got back to me 🫶🏼🫶🏼🫶🏼

I received excellent service from Ricardo P.… I received excellent service from from Ricardo P., in customer service, who went above and beyond to secure my faith in online shopping. My purchase was absolutely beautiful. Unfortunately, it did not work for me. Sadly, I had to return the item. Ricardo P., graciously guided me through the return process. His kind thoughtful professionalism is a reflection of this superior House of Fashion. Thank you Carolina Herrera. Thank you Ricardo P. and Team.

Thank you Daisy S Thank you Daisy S. for your assistance. She was very efficient, got response so quickly. Went above and beyond to solve my query. Will definitely be purchasing from CH again.

Great Customer Service from Audrey I recently bought a bottle of fragrance but unfortunately wasn't so keen so decided to return. Audrey was really helpful in arranging a return sticker for me and was really helpful and courteous on the phone.

I bought a Good Girl Supreme at Faro… I bought a Good Girl Supreme at Faro airport but unfortunately the scent was faulty. I contacted Puig and a member of the staff (Daisy) was very understanding. I was provided with a free label to send back the faulty perfum. Once they received it, they send me straight away a replacement and it smells beautifully 😍. Their customer service is good and they respond quickly.