I received excellent service from Ricardo P.… I received excellent service from from Ricardo P., in customer service, who went above and beyond to secure my faith in online shopping. My purchase was absolutely beautiful. Unfortunately, it did not work for me. Sadly, I had to return the item. Ricardo P., graciously guided me through the return process. His kind thoughtful professionalism is a reflection of this superior House of Fashion. Thank you Carolina Herrera. Thank you Ricardo P. and Team.

Excellent customer service Had an issue with a product but the team of Carolina Herrera really looked after me. Christine B & Nerissa are very fast in responses and gave me excellent customer service. Thank you for keeping my faith in your brand. 🙏❤️👏👏

Thank you Daisy S Thank you Daisy S. for your assistance. She was very efficient, got response so quickly. Went above and beyond to solve my query. Will definitely be purchasing from CH again.

I bought Carolina Herrera's CH perfume… I bought Carolina Herrera's CH perfume recently and I was very excited about the perfume, I had already tried it at the airport, but it was the biggest disappointment, I didn't smell anything, it didn't even last 5 minutes. I thought about it being fake, but I bought it directly from Carolina Herrera's website. I don't know if they changed the formula, but it doesn't smell like anything, only when you sneeze you can smell it, but it doesn't last 5 minutes on the body.

Fab service by Christine B and Beatriz L❤️ I had a issue with my order. I didn’t put a code and contacted the team in which Christine B and Beatriz L responded back and solved my problem promptly. Just within minutes they made an replaced order and got back to me 🫶🏼🫶🏼🫶🏼