Problems running AtlasVPN. Had problems getting AtlasVPN running correctly. After an on-line chat with Webster (from the Atlas VPN support) he quickly solved my problem. He was very quick and efficient with his responses and got to the heart of problems really quickly. Would not hesitate to contact Atlas support again if it was needed.

I was having problems with my speed and staying connected I was having problems with my connection it would randomly discount or have slow speeds at times but he had me change my settings to IPSe/ikEv2 and the problem solved

I feel scammed by Atlas VPN I was using Atlas VPN quite sucessfully then suddenly last week I could no longer log in. Instead I was confronted by a dialogue box with a button for 'existing users' to log in which asked for my email address. I am then sent an email inviting me to sign up with no option for existing users to log in. This appears to be a scam because when I enter an email address that I have never used with Atlas I get exactly the same result. Somehow I doubt that the promised chang to Nord VPN will happen. It's unbelievable! I have been advised to click on the 'sign up' button to log in even though I am an existing subscriber and it worked. There must be sub optimal people running that site. Surely even the dumbest programer should be able to figure out that fixing that would be easier than responding to thousands of unhappy people.

I appreciate the very kind and personal… I appreciate the very kind and personal answers. And they have been in time. The fist hint was not so helpful - it was a standard one, but I already did it and I mentioned it (kill the process an restart). The second helped perfect: to deinstall and new install AtlasVPN. So the help was very good. But the issue itself, that the app does not work after normal update, instead a deinstall is necessary, should be solved in a more easy manner.

Atlas is due to join NORD VPN on the… Atlas is due to join NORD VPN on the 24/4/2024 or so I am led to believe by Atlas in their emails. There is no service now. I have tried and tried to connect to no avail. There is no support chat page either that I can find, so no way of contacting them direct for answers, they had this support chat at one time though. It seems to me that they have broke their own contract and should refund my money or at least re-establish the vpn contact until the said deadline when seemingly everything is going to be transferred seamlessly to Nord without any effort from the prospective user, what then happens between the 10/4/2024 to the 24/4/2024, are we, the users, expected to go without our vpn.. ? I must say whilst Atlas was indeed running it offered a first class service, what a pity they are closing shop. I'm not removing this review as this event happened and has been acknowledged by Atlas VPN but I will say this, having used the email given on Trustpilot I contacted Atlas VPN and they acknowledged what I said, acted upon it immediately and put right whatever was wrong, one cannot say fairer than that. Thank you Atlas and as I said, what a pity Atlas are closing shop for when they were good, they were very, very good.