Giving up, moving on I've had constant problems with Atlas VPN since I purchased a three year plan. I got a very good rate, and for the brief periods where it actually worked, I maintained a mostly stable connection with reasonable latency and throughput. The software distributed with Atlas VPN however, is the worst I've ever experienced for this task. Concerning myself with the Windows software in particular, the first set of problems I encountered made using the killswitch untenable, as, if my computer shut down without my shutting off Atlas VPN manually, upon restart, I would be unable to use my connection. More lately, I tried to use this again, and for the first time in a decade, my computer would constantly bluescreen after a few minutes of use. In both cases, the support I received was blunt, terrible, and useless. Too, while trying to follow installation guides for linux, their service was utterly unusable. Since choosing another provider, I have had constantly flawless service across all devices.

Kati was excellent Kati was excellent. She was very professional and polite all the time. I wish I could work with other customer service representatives as good as Kati. Hats off to Atlas VPN Management for hiring her

These people don't deserve even one… These people don't deserve even one star. They are shutting shop after taking money from people with a deal up to 2026 which is fraud if they expect people to pay to migrate to NORDVPN who have bought them out. Who should be sued here ? Should they both be sued ? Cheating customers out of the service they paid for is criminal. And whoever disagrees is also a criminal and supporting criminals.

Problem changing regions on a streaming platform I had an issue with changing regions on a streaming platform. The person who assisted me (Katie) was very kind and helpful. She found my issue even though I gave a few wrong indications by mistake. Very kind and professional. Perfect.

AtlasVPN's Help Chat connected me with an expert and I was up and running again quickly. I had a frustrating internet connection issue and used the Chat help. I was assisted very quickly and efficiently by Emily — she helped me even after I had done all the research I could on the issue. I was up and running again quickly after she walked me through the process I needed to go through to fix my internet connection issue! Lifesaver — thank you!