Kati was excellent Kati was excellent. She was very professional and polite all the time. I wish I could work with other customer service representatives as good as Kati. Hats off to Atlas VPN Management for hiring her

Problem changing regions on a streaming platform I had an issue with changing regions on a streaming platform. The person who assisted me (Katie) was very kind and helpful. She found my issue even though I gave a few wrong indications by mistake. Very kind and professional. Perfect.

Money was taken from my account without my knowledge I previously applied to cancel my account via live support, you said ok. Today, 1 month has passed and 12 dollars were withdrawn from my account without my knowledge. Stop this nonsense, refund my money and cancel my account. USER ID : fb582399-4f1e-4f1a-b5c0-bfe3588da084

Great Customer Service, But Hard to Find at First At first, it was hard for me to find a live representative to chat with. I think it was my phone that had the issues because I was able to access the live chat just fine with my laptop computer. I corresponded with Emily, Poppy, and Monica. They were very friendly, professional and helpful. They helped me to get a discount along with refunding my money when I didn't enter in the discount code properly (my mistake). I am impressed by their service and commitment to quality and high standards. Also, the pricing for the service is very affordable. I would recommend to anyone I know looking for a VPN.

Problems running AtlasVPN. Had problems getting AtlasVPN running correctly. After an on-line chat with Webster (from the Atlas VPN support) he quickly solved my problem. He was very quick and efficient with his responses and got to the heart of problems really quickly. Would not hesitate to contact Atlas support again if it was needed.