Martin
DEI appreciate the very kind and personal… I appreciate the very kind and personal answers. And they have been in time. The fist hint was not so helpful - it was a standard one, but I already did it and I mentioned it (kill the process an restart). The second helped perfect: to deinstall and new install AtlasVPN. So the help was very good. But the issue itself, that the app does not work after normal update, instead a deinstall is necessary, should be solved in a more easy manner.
Thomas
DEI want cancel my automatic recurring… I want cancel my automatic recurring payment subscription of the Atlas VPN.Is not easy to do on the website, so i chat with Katie and she handled it for me. Perfect support.
Rick Fernandez
GBKati was excellent Kati was excellent. She was very professional and polite all the time. I wish I could work with other customer service representatives as good as Kati. Hats off to Atlas VPN Management for hiring her
Eric Davies
AUI feel scammed by Atlas VPN I was using Atlas VPN quite sucessfully then suddenly last week I could no longer log in. Instead I was confronted by a dialogue box with a button for 'existing users' to log in which asked for my email address. I am then sent an email inviting me to sign up with no option for existing users to log in. This appears to be a scam because when I enter an email address that I have never used with Atlas I get exactly the same result. Somehow I doubt that the promised chang to Nord VPN will happen. It's unbelievable! I have been advised to click on the 'sign up' button to log in even though I am an existing subscriber and it worked. There must be sub optimal people running that site. Surely even the dumbest programer should be able to figure out that fixing that would be easier than responding to thousands of unhappy people.
Gagan Singh Golar
GBSuper helpful and understanding The member of your team named Katie, helped me through all my questions. Sadly, AtlasVPN didn't work for me, but Katie was super helpful and even advised the best resolutions. However my issue was related to office wifi, and sadly i had to unsubscribe.