Super helpful and understanding The member of your team named Katie, helped me through all my questions. Sadly, AtlasVPN didn't work for me, but Katie was super helpful and even advised the best resolutions. However my issue was related to office wifi, and sadly i had to unsubscribe.

Kati was excellent Kati was excellent. She was very professional and polite all the time. I wish I could work with other customer service representatives as good as Kati. Hats off to Atlas VPN Management for hiring her

Problems running AtlasVPN. Had problems getting AtlasVPN running correctly. After an on-line chat with Webster (from the Atlas VPN support) he quickly solved my problem. He was very quick and efficient with his responses and got to the heart of problems really quickly. Would not hesitate to contact Atlas support again if it was needed.

customer service… the customer service agent Katie Rowland went the extra mile to assist with my issue. she is patient and friendly. she notified me by email and resolved issue by the next day. keep up the great work, the people are a companies greatest assets

I feel scammed by Atlas VPN I was using Atlas VPN quite sucessfully then suddenly last week I could no longer log in. Instead I was confronted by a dialogue box with a button for 'existing users' to log in which asked for my email address. I am then sent an email inviting me to sign up with no option for existing users to log in. This appears to be a scam because when I enter an email address that I have never used with Atlas I get exactly the same result. Somehow I doubt that the promised chang to Nord VPN will happen. It's unbelievable! I have been advised to click on the 'sign up' button to log in even though I am an existing subscriber and it worked. There must be sub optimal people running that site. Surely even the dumbest programer should be able to figure out that fixing that would be easier than responding to thousands of unhappy people.