These people don't deserve even one… These people don't deserve even one star. They are shutting shop after taking money from people with a deal up to 2026 which is fraud if they expect people to pay to migrate to NORDVPN who have bought them out. Who should be sued here ? Should they both be sued ? Cheating customers out of the service they paid for is criminal. And whoever disagrees is also a criminal and supporting criminals.

Money was taken from my account without my knowledge I previously applied to cancel my account via live support, you said ok. Today, 1 month has passed and 12 dollars were withdrawn from my account without my knowledge. Stop this nonsense, refund my money and cancel my account. USER ID : fb582399-4f1e-4f1a-b5c0-bfe3588da084

Giving up, moving on I've had constant problems with Atlas VPN since I purchased a three year plan. I got a very good rate, and for the brief periods where it actually worked, I maintained a mostly stable connection with reasonable latency and throughput. The software distributed with Atlas VPN however, is the worst I've ever experienced for this task. Concerning myself with the Windows software in particular, the first set of problems I encountered made using the killswitch untenable, as, if my computer shut down without my shutting off Atlas VPN manually, upon restart, I would be unable to use my connection. More lately, I tried to use this again, and for the first time in a decade, my computer would constantly bluescreen after a few minutes of use. In both cases, the support I received was blunt, terrible, and useless. Too, while trying to follow installation guides for linux, their service was utterly unusable. Since choosing another provider, I have had constantly flawless service across all devices.

Problem changing regions on a streaming platform I had an issue with changing regions on a streaming platform. The person who assisted me (Katie) was very kind and helpful. She found my issue even though I gave a few wrong indications by mistake. Very kind and professional. Perfect.

I had a connection issue with the servers I had a connection issue with one of the servers and asked for help. The response was swift and professional with "Webster" asking me to submit a screenshot and the logs. he/she also provided understandable guides on how to provide these. After figuring out the problem i followed an understandable guide and the problem was fixed. Swift and easy, the service was great and the guide was easy to follow.