Giving up, moving on I've had constant problems with Atlas VPN since I purchased a three year plan. I got a very good rate, and for the brief periods where it actually worked, I maintained a mostly stable connection with reasonable latency and throughput. The software distributed with Atlas VPN however, is the worst I've ever experienced for this task. Concerning myself with the Windows software in particular, the first set of problems I encountered made using the killswitch untenable, as, if my computer shut down without my shutting off Atlas VPN manually, upon restart, I would be unable to use my connection. More lately, I tried to use this again, and for the first time in a decade, my computer would constantly bluescreen after a few minutes of use. In both cases, the support I received was blunt, terrible, and useless. Too, while trying to follow installation guides for linux, their service was utterly unusable. Since choosing another provider, I have had constantly flawless service across all devices.

Kati was excellent Kati was excellent. She was very professional and polite all the time. I wish I could work with other customer service representatives as good as Kati. Hats off to Atlas VPN Management for hiring her

AtlasVPN's Help Chat connected me with an expert and I was up and running again quickly. I had a frustrating internet connection issue and used the Chat help. I was assisted very quickly and efficiently by Emily — she helped me even after I had done all the research I could on the issue. I was up and running again quickly after she walked me through the process I needed to go through to fix my internet connection issue! Lifesaver — thank you!

I was having problems with my speed and staying connected I was having problems with my connection it would randomly discount or have slow speeds at times but he had me change my settings to IPSe/ikEv2 and the problem solved

I want cancel my automatic recurring… I want cancel my automatic recurring payment subscription of the Atlas VPN.Is not easy to do on the website, so i chat with Katie and she handled it for me. Perfect support.