I feel scammed by Atlas VPN I was using Atlas VPN quite sucessfully then suddenly last week I could no longer log in. Instead I was confronted by a dialogue box with a button for 'existing users' to log in which asked for my email address. I am then sent an email inviting me to sign up with no option for existing users to log in. This appears to be a scam because when I enter an email address that I have never used with Atlas I get exactly the same result. Somehow I doubt that the promised chang to Nord VPN will happen. It's unbelievable! I have been advised to click on the 'sign up' button to log in even though I am an existing subscriber and it worked. There must be sub optimal people running that site. Surely even the dumbest programer should be able to figure out that fixing that would be easier than responding to thousands of unhappy people.

Giving up, moving on I've had constant problems with Atlas VPN since I purchased a three year plan. I got a very good rate, and for the brief periods where it actually worked, I maintained a mostly stable connection with reasonable latency and throughput. The software distributed with Atlas VPN however, is the worst I've ever experienced for this task. Concerning myself with the Windows software in particular, the first set of problems I encountered made using the killswitch untenable, as, if my computer shut down without my shutting off Atlas VPN manually, upon restart, I would be unable to use my connection. More lately, I tried to use this again, and for the first time in a decade, my computer would constantly bluescreen after a few minutes of use. In both cases, the support I received was blunt, terrible, and useless. Too, while trying to follow installation guides for linux, their service was utterly unusable. Since choosing another provider, I have had constantly flawless service across all devices.

Ever since they sold the company Ever since they sold the company, forcing all customers to switch to Nord VPN there has been issue after issue, I can't connect to any vpn, I have to keep logging out then re-logging in but even that doesn't work anymore.. I can't even access the website to try to contact support, for whatever reason the access is denied. Really really poor

I tested out the app for almost 30 days… I tested out the app for almost 30 days and found it very easy to use. However, for the amount of browsing I do which is mainly local and Youtube, I didn't need a VPN service. Netflix and Stan as well as Optus Sport for movies, sport and entertainment are other services I use. I contacted AltasVPN through the online chat and received excellent service from Webster, who asked me a few questions and made a generous offer for me to continue trialling the service. I decided not to take up the offer and was issued a refund immediately. No hassle, just great customer service. Highly recommend.

Super helpful and understanding The member of your team named Katie, helped me through all my questions. Sadly, AtlasVPN didn't work for me, but Katie was super helpful and even advised the best resolutions. However my issue was related to office wifi, and sadly i had to unsubscribe.