ExaVault Cloud FTP is Great! Overall the product and our experience with the software and support team has been great. They continue to add necessary features to keep ftp options available for our customers that want more and more automated workflows.

5 Fold price increase !! After using the platform for quite a time (with no problems) we receive an email notifying us our monthly subscription is to increase 5 fold to $100 per month! Its not that we make excessive use of the service either, always well within our quota. I been left feeling that small businesses helped build ExaVault and now they have been out priced and cast aside, sad very sad. Thanks for your reply, what you fail to mention is the condition of the 12 month price freeze is it's payable in one yearly payment upfront and afterwards still increase your fee from $20 to $100 per month. Oh and sending out the price increase email the day after taking the months invoice payment feels a poor show too, especially because if we cancel you remove the service in 1 to 2 days but refuse to refund the unused portion of the plan.

We use ExaVault as a key part of our… We use ExaVault as a key part of our consulting business as it makes sure we are always following the best practices with secure file sharing. The web interface means that we can spend zero (!) time training our staff or customers on how to do it. Zero friction means better compliance and better customer satisfaction. The addition of the receive folders and forms (again, what an innovation!) means that we can even add context to our data exchange instead of just files. The only thing that I'd look for in the future is for some sort of data expiry policy so that we don't have to write our own scripts to age off data within our policy guidelines. Highly recommended.

After 4.5 years they suspended our account...beware of their business practices We were, until today, an ExaVault customer for 4.5 years, then they suspended our account for high bandwidth usage. Their service was being used for FTP back up of a cloud server instance at the IBM data center in Dallas (formally Softlayer). It was the same nightly automatic backup from a Plesk control panel for all 4.5 years. Very poor business practices I would not recommend them. We are moving our business to AWS. Frank Holt Alpha Group Software

THE RIGHT CHOICE for HOSTED FTP / SFTP SERVICE We got tired of down time and of hearing excuses from the local ISP we were using for hosted FTP storage. We chose and moved to ExaVault for a few reasons: • Price for the number of User and storage space. • We can add Users and set permissions. • Flexible, easy to use and administer. • Quick response from EV staff in regard to answering questions pre- and post-sign up. • EV's existing customer base. Steve