Steve
GBHassle-free SFTP and FTP software as a service The point of SaaS is that the service provider worries about the details, so you don't have to, and ExaVault does a good job of that. ExaVault is a turnkey service that requires no technical knowledge to use. I've used it for a couple of years now, setting up SFTP accounts for hundreds of my customers, and it's been convenient and reliable. I find the price reasonable. There's been only one period of downtime, lasting a few hours. Creating and managing users and folders through the web-based portal is easy. Users have been able to connect using FTP and SFTP clients without any trouble. If you have an time-sensitive tech support need, be sure to send it to the email address designated for urgent requests. Requests via phone or website may wait for days. Once I get through to the right support department, they're always courteous and responsive. The good news is I've only needed to contact support three times in two years. Mostly, the service just works! I would recommend ExaVault to anyone who needs an FTP or SFTP server and doesn't want to deal with managing their own hardware and software.
Steve Coonis
GBTHE RIGHT CHOICE for HOSTED FTP / SFTP SERVICE We got tired of down time and of hearing excuses from the local ISP we were using for hosted FTP storage. We chose and moved to ExaVault for a few reasons: • Price for the number of User and storage space. • We can add Users and set permissions. • Flexible, easy to use and administer. • Quick response from EV staff in regard to answering questions pre- and post-sign up. • EV's existing customer base. Steve
Caretakers Team
GBExaVault is the best experience I've … ExaVault is the best experience I've had with data sharing and sending. I just used it wrapping a feature and it met every post production crew's needs, without ANY problems whatsoever. How rare that is is really unheard of. We are so appreciative of ExaVault. It's fast, organized and user-friendly. Nothing is misleading or confusing about the site. It's the most convenient data sharing on the planet. Thanks again ExaVault, spreading the word is the least we can do! ExaVault is the best option, period.
Kevin Vardy
GB5 Fold price increase !! After using the platform for quite a time (with no problems) we receive an email notifying us our monthly subscription is to increase 5 fold to $100 per month! Its not that we make excessive use of the service either, always well within our quota. I been left feeling that small businesses helped build ExaVault and now they have been out priced and cast aside, sad very sad. Thanks for your reply, what you fail to mention is the condition of the 12 month price freeze is it's payable in one yearly payment upfront and afterwards still increase your fee from $20 to $100 per month. Oh and sending out the price increase email the day after taking the months invoice payment feels a poor show too, especially because if we cancel you remove the service in 1 to 2 days but refuse to refund the unused portion of the plan.
Ryan Milligan
NZReally Good, minor changes would make it perfect We're finding ExaVault really convenient as a landing place for telemetered data-logger data and conveniently, securely sharing this data with various customers. I especially like our ability to have our brand on the page. One thing that I wish you could do is retrospectively change/divide the access permissions for folders/sub-folders that have already been created. We made a number of folders under a main folder only to find that we couldn't modify access permissions in the way we desired. We ended up having to create multiple new root folders and allocate/restrict access that way. Some of this hinged on the need to program our data-loggers to drop the data in a specified folder. Not a biggie but slightly less convenient than we thought it would be.