Christopher Kilmer
GBPrior to their recent overhaul of their… Prior to their recent overhaul of their Website, Exavault was great, but with their Website change, the experience has been degraded. Our users have to constantly reload their browser and login multiple times to get to the services or info they need.
Gavin
GBWe use ExaVault as a key part of our… We use ExaVault as a key part of our consulting business as it makes sure we are always following the best practices with secure file sharing. The web interface means that we can spend zero (!) time training our staff or customers on how to do it. Zero friction means better compliance and better customer satisfaction. The addition of the receive folders and forms (again, what an innovation!) means that we can even add context to our data exchange instead of just files. The only thing that I'd look for in the future is for some sort of data expiry policy so that we don't have to write our own scripts to age off data within our policy guidelines. Highly recommended.
EK
GBEasy, secure, flexible...and no training required. Our business has to create new FTP accounts all the time and ExaVault makes it as easy as possible. I'm a big fan of their easy-to-activate custom notifications that make sure everyone everyone is keep in the loop about the latest file activity. I also love how they're constantly improving the service and interface. ExaVault will have my business for years to come!
E Delbende
IEGood service when no outage Until recently, we were quite satisfied with the experience provided by Exavault. But in the last two weeks we have had two serious service outages, and lost our own customers' data in the process. The ExaVault status page gave no information about these outages and hardly gave us any hint that wouldn't happen again.
Frank Holt
GBAfter 4.5 years they suspended our account...beware of their business practices We were, until today, an ExaVault customer for 4.5 years, then they suspended our account for high bandwidth usage. Their service was being used for FTP back up of a cloud server instance at the IBM data center in Dallas (formally Softlayer). It was the same nightly automatic backup from a Plesk control panel for all 4.5 years. Very poor business practices I would not recommend them. We are moving our business to AWS. Frank Holt Alpha Group Software