A great timesaver Very easy to use, I just wish there were a few more options so I didn't have to use "free text" so option. And I wish Docusign didn't treat me as a new user every time I log in; I've sent about 50 documents via this service, I don't need to be shown how to create an envelope again! Other than that, it's a great product, that saves me a lot of time

No way to contact support - refunds are IMPOSSIBLE Cancelling your subscription is SUPER hard, contacting support is impossible, as all support links go to broken web pages. So I can't get a refund because their refund policy is to contact support! What a farce. Take your paying users seriously and maybe Docusign wouldn't have so many bad reviews from what should be a simple subscription & product.

I am sorry but I have been trying to… I am sorry but I have been trying to identify myself with a Belgian card for about a week, trying for about 10 times. I always get the same error, that my id is expired or unrecognised or it is not corresponding to something.

A business essential - thank you DocuSign! Couldn't live within this tool - started off using their free, signer account and recently upgraded to the paid version. Didn't think it could get any better but it has. I now get pretty much all of my contracts returned within hours - which has impacted our bottom line. The team are also really helpful, whenever I have had a question. Thanks team DocuSign!

Please do not use!!! Again same as below, been using these for 7 months. 4 months in they doubled my monthly bill. Customer service is shocking they refuse to refund and keep closing your case. Honestly please for the love and money use another company. I’ve just had a baby and being self employed finances are tight and now they have taken over £200.00 more than they are meant to. Horrible company! Trying to cancel contract currently.