DocuSign

221 Main Street, Suite 1000, 94105, San Francisco, United States
image
2.90
Based on 20 Reviews

5

40.00%

4

5.00%

3

5.00%

2

5.00%

1

45.00%
About DocuSign

DocuSign helps organizations connect and automate how they prepare, sign, act on and manage agreements. As part of the DocuSign Agreement Cloud, DocuSign offers eSignature, the world's #1 way to sign electronically on practically any device, from almost anywhere, at any time. Today, over 1 million customers and more than a billion users in over 180 countries use the DocuSign Agreement Cloud to accelerate the process of doing business and simplify people's lives.

Tags
Contact Info

You need to Login first to submit your review.

image
Jacob Blank
US

wrongful billing predatory I was never notified of the charging per document amount or the change in pricing I have been paying 48 dollars for 2 years now you are way over charging me without notifying me of a change in pricing I will be filing a complaint against your company with the BBB and the FTC. I do not authorize you to continue to wrongful without authorization charge my credit card for more then the plan I signed up for! Have a supervisor call me asap 480-626-3153 I have been trying to contact your company reguarding these wrongful amounts I have been charged. You did not notify me of any price change. I signed up for a 48 dollar a month plan not hundreds of dollars you have billed me and your company will not respond I have tried to contact support 3 times I will be disputing these charges with my bank and filing a complaint with the BBB and the FTC.

image
Bogdan Chelariu
IT

I am sorry but I have been trying to… I am sorry but I have been trying to identify myself with a Belgian card for about a week, trying for about 10 times. I always get the same error, that my id is expired or unrecognised or it is not corresponding to something.

image
Pearl Edmundson
US

DocuSign Stress Eating The Documents in Doc U Sign have a short life span. Trying to send them by email as an attachment to my spouse for printing caused stress. I encountered issues just downloading a simple, printable format that is viewable and printable to the recipient. I never figured it out after 3 hours working together with my husband and eating two cupcakes, a slice of carrot cake, and a chocolate coconut nest for comfort food. In my opinion this DocuSign dilemma requires a degree in web development and technology. I don't want or need Fort Knox safety features to keep the documents safe from prowling eyes. Had horrible post trauma remembering real estate transactions using DocuSign with negative client feedback, I do not recommend this.

image
Michael Magennis
GB

I'm trying to close my account I'm trying to close my account and it is a sickening process. Delibertly designed to be circular, confusing & demoralising. Genuinely pathetic tactics & has me wasting my time going in circled looking for buttons to close the account... THAT ARE NOT THERE ON BOTH THE PHONE & DESKTOP. Please message me so I can close my account asap. Michael.

image
Frank Grimes
CZ

I'm signing an employment contract with… I'm signing an employment contract with this tool. My employer sent me some link which i clicked, I got to the contract, signed, and then the last step was to verify my ID with IDnow. What a terrible unprofessional company. The operator typically hangs up after taking the call. On the third time the operator actually spoke to me and told me they only support Germany. Then the operator hung up without answering my questions. I'm in a different EU country (which is why we're doing the employment contract like this). They don't support other EU countries' ID cards. So we'll have to find some other way to sign this contract. I hope they get a refund from this terrible company. If you don't support the EU, don't offer your services there.

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow