Docusign's Customer Service Falls Short My recent encounter with Docusign's customer service left much to be desired. Trying to get in touch with a representative was impossible. Despite several attempts to get answers from them, none of my issues were resolved. Requested a phone cal but again received no response.

It is so easy to use It is so easy to use, most of my clients over the last few years have enjoyed their experience of Docusign. I just make sure I remind them to click finish when they've finished or the software won't register their signature. A lot of my clients are not from the internet generation, so they need an extra bit of personal guidance and reassurance. This software saves me so much time at work.

I'm trying to close my account I'm trying to close my account and it is a sickening process. Delibertly designed to be circular, confusing & demoralising. Genuinely pathetic tactics & has me wasting my time going in circled looking for buttons to close the account... THAT ARE NOT THERE ON BOTH THE PHONE & DESKTOP. Please message me so I can close my account asap. Michael.

Docusign is really easy to use and… Docusign is really easy to use and allows me to use template documents quickly to confirm details. I've also used the mobile version to draft simple equipment loan documents on the spot during delivery. Educating your clients is part of the process - I've found that talking them through the process on the phone is helpful the first time.

Reliable and well working Reliable and well working, never experienced any issues or problems.