Puffy

Puffy LLC 13070 Saticoy St., North Hollywood, CA 91605, 91605, Los Angeles, United States
http://puffy.com
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3.25
Based on 20 Reviews

5

55.00%

4

0.00%

3

0.00%

2

5.00%

1

40.00%
About Puffy

Puffy is a California-based company committed to developing best mattresses & bedroom products to help customers achieve optimal sleep. Founded in 2016 and launched in 2017, Puffy is a direct-to-consumer mattress and bedroom company operating in the U.S. and Canada. Famous for inventing mattresses that feel like sleeping on a cloud, Puffy aims to deliver world-class comfort and transform sleep experiences worldwide. The company is deeply rooted in its commitment to innovating premium sleep solutions and is one of the most popular online mattress brands in the U.S. We are the makers of a better night’s sleep. Puffy started with a simple, child-like wonder: “What would it feel like to sleep on a bed of clouds?” Just like that, the concept of the Puffy Mattress came to life. What sets us apart from the rest is our distinctive Cooling Cloud:tm: technology that truly feels like sleeping on a cloud. We have the original all-foam Puffy mattress and two hybrid models, the Puffy Royal Mattress and the Puffy Lux Hybrid. Puffy has been featured on The Ellen Show, The Talk, and was recently awarded Best Mattress of 2022. Puffy sells all products direct-to-consumers online. Proudly manufactured in the USA. No salesman, no markups, just better sleep - Puffy.

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Wes Hill
GB

As I have told multiple friends who… As I have told multiple friends who have gotten the Puffy, It is life changing. I mean to sleep all night without moving because you are so relaxed that your body doesn't want to move is an experience we all should live with every night. The gentle message helps my back to where I am not sore in the mornings, and it also helps my wife with her neuropathy in her feet. We have been Puffy owners and have suggested

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Kevin McDunn
GB

Puffy has an amazing guarantee and return policy Puffy has an amazing guarantee and return policy. The product seemed really good, however, we had hoped that the mattress and adjustable base would address certain sleep issues. Unfortunately our particular issues did not improve, but this is not due to Puffy. Nonetheless, they quickly arranged a pick up to take the mattress and adjustable base away for donation. It was truly white glove service. Puffy has been exceptional throughout the whole process.

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not happy
GB

False advertisement for refund after … False advertisement for refund after 101 day trial for pillows. In order to obtain your refund, they do not tell you that you have to show proof that you took it to a donation center with a photo copy of a receipt and send them a copy before you are reimbursed. So you do not return it to Puffy ,or a store that sells the product to be recycled. They make you go through the trouble to go to a donation center to deter you from attempting to get your refund. They should mention that in bold print after they advertise the 101 day risk free trial period .What a scam. I would hate to know what happens if your not satisfied with a mattress?

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Lisa
GB

Will my mattress ever be delivered? Ordered a mattress on the 11th of March and it is now the 26th of March and the mattress has still not arrived. Numerous calls and emails and still no mattress!

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Bruno Gotzmer
GB

This was one of the best experiences… This was one of the best experiences that I have ever had. Even though I did not keep the mattress the service and the whole process was incredible. I want to thank everyone for the professional interaction and clear company statements and promises. Well done PUFFY!

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