Puffy mattresses aren't built to last After sleeping on it for nearly 3 years and spending nearly $2k, my mattress has completely broken down. Puffy refuses to honor their Lifetime Warranty, because I'm unable to provide photos of an indentation measuring more than 1 1/2 inches. Puffy is clearly outsourcing production and using subpar materials, & if you dig deep, their headquarters are located in the middle east! This company is a scam.

Immediately we got to Puffy Immediately we got to Puffy, Rushen jumped into action. He asked us for our budget and within 5 mins, He has us try mattresses that fit our specifications and price range. After trying a few mattress stores to no avail, we were feeling a tad dejected, but Rushen helped us find our perfect mattresses with utmost efficiency and enthusiasm. To say that I am pleased is an understatement. Rushen is a fairy gentleman and this is the best shopping experience I have had in ages. 5 stars!

False Promises Re: Re: Big rewards from Puffy ✨ I still have not received the code for the free pillow this will be the second time this has happened. I did what I was supposed to do review the product, send a screenshot of the review, now I'm waiting for a unique code that I have never received is this how your company do business? Again as I said this is the second time but I will make the Post online with Google trustpilot and others so that people will know not to do the review for a free pillow. Apparently the practice is to get the reviews but not send the product. How very very sad.

False advertisement for refund after … False advertisement for refund after 101 day trial for pillows. In order to obtain your refund, they do not tell you that you have to show proof that you took it to a donation center with a photo copy of a receipt and send them a copy before you are reimbursed. So you do not return it to Puffy ,or a store that sells the product to be recycled. They make you go through the trouble to go to a donation center to deter you from attempting to get your refund. They should mention that in bold print after they advertise the 101 day risk free trial period .What a scam. I would hate to know what happens if your not satisfied with a mattress?

As I have told multiple friends who… As I have told multiple friends who have gotten the Puffy, It is life changing. I mean to sleep all night without moving because you are so relaxed that your body doesn't want to move is an experience we all should live with every night. The gentle message helps my back to where I am not sore in the mornings, and it also helps my wife with her neuropathy in her feet. We have been Puffy owners and have suggested