Scents are great Scents are great. Descriptions of scents are accurate. A friend made me aware of how each Vegas casino has different scents. It's been fun bringing those scents home. Products are well packaged; protected but not excessive packing materials.

Basic technical failure The scents are good and everything seems great except for one major flaw. Over and over again the machine fails to keep the time correct. This is a basic function of any piece of technology and is simply and easily accomplished by anything with a microprocessor or microcontroller. But for some reason my Aroma Retail Scent diffuser always sets its time to something other than the actual time. This is critical for a device that as a basic function is supposed to run on a schedule and particularly if you have connected it to your HVAC system and need to synchronize with your fan settings. I have had my diffuser for a few months and this is an ongoing issue that they seem unable to correct. I am guessing they hired their somewhat smart 13 year-old nephew or something to do their software. Time to hire a real technical expert to fix this extremely basic issue.

Bought the aroma machine and lasted… Bought the aroma machine and lasted under 6 months. Fragrances are nice but the machine is junk.

Surprise brokerage fees led to higher… Surprise brokerage fees led to higher than expected total after machine arrived. Explanation was clear but only offered alternative actions possible for future orders, no rectifications on order placed. Reply to Aroma Retail’s reply: Hello, My apologies for the confusion in order numbers. To be clear and fair, the most recent one did not incur any fees because I did ship it to the US and then forward it to Canada, as it was one of your suggestions when I originally reached out in 2020, for my first order. That order direct to Canada was the one I incurred extra fees. I did reach out at that time but as mentioned the only solution offered was alternative methods for future purchases, which I followed this time in 2021.

Enjoying my 101 machine and hope that… Enjoying my 101 machine and hope that my sweet wife will pick more than one scent, just to mix it up. She loves the Kudzu vine smell but not many persons outside of the south are familiar with it. The statement about percent of intensity is incorrect, but I am learning how to adjust for my family. As I can not safely travel outside the USA, I may stop by your location before 2022. Be safe friends.