Joe
GBProfessional with Fragrance Oil - Scent Machine I ordered the professional today after speaking with the most intelligent, articulate ladies about the professional. Brittany and Marie were just amazing to work with. I'm told after ordering today, Wednesday, I received confirmation the unit will be here in two days. I'm going to connect the unit to my hvac, per the video, and will post an update after running it through it's paces. TY for all your support and patience.
Hunter George
CAI recently orederd from aromaretail.com… I recently orederd from aromaretail.com and it was almsot a good experince. The process of ordering was intuituve and prmoopt. The infromarmtion regarding payment was clera and easy to aminster. The navigation on the site was smooth and efficent. My items arrvied quickly and in good condition. A small detail I was disapopinted with was that the item lacked some documentation that was in the description. I would say it was an oridnary experience all togther.
Canadian Purchaser
CASurprise brokerage fees led to higher… Surprise brokerage fees led to higher than expected total after machine arrived. Explanation was clear but only offered alternative actions possible for future orders, no rectifications on order placed. Reply to Aroma Retail’s reply: Hello, My apologies for the confusion in order numbers. To be clear and fair, the most recent one did not incur any fees because I did ship it to the US and then forward it to Canada, as it was one of your suggestions when I originally reached out in 2020, for my first order. That order direct to Canada was the one I incurred extra fees. I did reach out at that time but as mentioned the only solution offered was alternative methods for future purchases, which I followed this time in 2021.
Wilsha
GBI ordered 3 travel diffusers for 3… I ordered 3 travel diffusers for 3 different rooms. I have 2 diffusers in my bedroom in different areas and can hardly smell anything! My son room Also the site does not give a estimate of the square footage this particular device can handle. Definitely need to return!
Tom
CAGreat customer service Ordered fragrance oil by mail through Canada post and shipment did not delivered. Call Aroma Retail right away and they sent out replacement ship by Courier at no cost. Great customer service, highly recommended.