I recently interactd with… I recently interactd with aromaretail.com and found their services to be mediocer. They have an acceptable selection of products but nothing out of the ordinarry. Their customer support is averagge and their responsivness is moderate. Payment procedurse are ok but processsing time could be improved. All in all, they have an anodine online presence which is good enough but won't blow you away which is a bit of a downer. No major complaints but certainy nothing extraordinary.

Nailed it I came in wanting a specific scent I could only partially articulate and had forgotten where I had smelt it. I sampled the smell bar and put aside some of the ones that had notes of what I loved but couldn’t put a finger in the specific scent I was looking for. The pretty redhead lady that looks related to young Catherine O’Hara, simply reviewed my collection of “likes” and said “Give him Crystals shops that’s gonna be the one” and sure enough she nailed it! I was so impressed and my house smells amazingggg!!!

How long will oil really last I found this company when I went to check out aroma360 who is doing heavy advertising but has horrible reviews here and across other platforms. So far my experience has been good, except for after less than two days my app says my oil level is 44%. At my current settings the company says this oil should last 4-6 weeks. If it doesn't last at least a month I'll be returning the machine. The oil is far to expensive to only last a couple weeks. I have a feeling the app is horribly inaccurate in estimating the amount of oil left.

great custome service I have my professional machine for almost 3 years. I have called customer service a number of time to ask questions when something went wrong. Working with customer service was great. They were very helpful, at some point they did not know what was wrong. They replaced my unit within a week. I would recommend them to anyone who wants to scent their home.

Great customer service Ordered fragrance oil by mail through Canada post and shipment did not delivered. Call Aroma Retail right away and they sent out replacement ship by Courier at no cost. Great customer service, highly recommended.