No issues with functionality and… No issues with functionality and audio/uptime service. Works as advertised for the most part. Only issue was 2nd line is not really a 2nd line but a 2nd port for the same phone number. You will have to purchase another line if you want a true 2nd line with a different phone number (personal and business line). Web site and advertising somewhat misleading in this regard.

Am Pleased Price was higher than I expected due to state fees/taxes, but still saved me money over Comcast and Verizon costs. Equipment arrived when promised and quality of phone line so far is excellent (it's been about a month). Having a cloned line so I can get incoming/make outgoing calls when one line is in use is nice feature.

Excellent service with reasonable… Excellent service with reasonable pricing options. The cloned line option works better than just having one line with call waiting as someone else can take the 2nd call on another phone or make a 2nd call on another phone while the other is in use. Setting up service is quick and easy. Another plus is that you can use your own device if you would like and they can provide the information you need to set your device yourself if you have experience. I highly recommend Phone Power!

1 Spotty service lacking basic features 1. Quality of service has deteriorated significantly e.g. Softphone keeps on dropping calls regularly rendering the service useless. Sometimes answer yield a dead line, the software gets stuck with only alternative to close it (can't reject calls etc). 2. Service lacking basic features e.g. blocking unwanted numbers 3. C/S is highly ineffective and not customer friendly and tech support diverting from billing/accounting input. Tech support not customer friendly and not always effective (e.g. resolving issues with faxing, lengthening the time one is given to complete a call (impossible to dial unless one knows the number by heart) 4. Pricing is out of line with QoS. Given the existence of Google Voice, Viber and a myriad of other applications one would imaging that pricing of calls (e.g. overseas) would be closer. At least at current prices, one would expect premium service.

You walk in for a tiny reparation You walk in for a tiny reparation. Delivering your phone, not given any price,. instead told to come back after 10 minutes. Coming back after 10 minutes - being billed 2.000 kroner. Worst service in the history of business.