Open till today I had reasonably decent… Untill today I had reasonably decent experience with their telephone customer service. But today un-did all of that. I wasted almost an hour with the customer service rep on the phone who had no knowledge of my problem nor where to find a solution.

I want to expres my gratitude to Mr… I want to expres my gratitude to Mr Kolyn, who realy help me along the way. He is very dedicated to my satisfaction. But as far as the Phone over IP quality, it is average. Sometimes the line just cut out on me, sometimes I ear echo, and sometimes there is some lag between the two interlocutor. Other then that, the INternet download/upload speed is satisfactory considering the 6Mb DSL connection that I have. Guy C.

Phone Power has absolutely no interest… Phone Power has absolutely no interest in their soft phone quality. When a problem comes out it should be dealt with turn fixed right away not sure when the next update is due how much later. Unsatisfactory service.

No issues with functionality and… No issues with functionality and audio/uptime service. Works as advertised for the most part. Only issue was 2nd line is not really a 2nd line but a 2nd port for the same phone number. You will have to purchase another line if you want a true 2nd line with a different phone number (personal and business line). Web site and advertising somewhat misleading in this regard.

OK but needs some improvements. Little if any protection from Robocalls. Needs more call blocking options. Cannot block entire area codes and/or prefixes within an area code. Web page is slow. Takes up to 24 hours for call logs to be updated. Same is true with e-mails of call notifications. Company needs to announce changes and it would be nice to know what improvements are in the works.