1 Spotty service lacking basic features 1. Quality of service has deteriorated significantly e.g. Softphone keeps on dropping calls regularly rendering the service useless. Sometimes answer yield a dead line, the software gets stuck with only alternative to close it (can't reject calls etc). 2. Service lacking basic features e.g. blocking unwanted numbers 3. C/S is highly ineffective and not customer friendly and tech support diverting from billing/accounting input. Tech support not customer friendly and not always effective (e.g. resolving issues with faxing, lengthening the time one is given to complete a call (impossible to dial unless one knows the number by heart) 4. Pricing is out of line with QoS. Given the existence of Google Voice, Viber and a myriad of other applications one would imaging that pricing of calls (e.g. overseas) would be closer. At least at current prices, one would expect premium service.

Am Pleased Price was higher than I expected due to state fees/taxes, but still saved me money over Comcast and Verizon costs. Equipment arrived when promised and quality of phone line so far is excellent (it's been about a month). Having a cloned line so I can get incoming/make outgoing calls when one line is in use is nice feature.

1st Phone line operational BUT VoiP… 1st Phone line operational BUT VoiP device, ObiHai OBI302 is problematic. 2nd line connection not operating. NO support by phone from OBI and NO support via OBI website to correct 2nd line phone connection issue!! Can't even log in to OBI website after creating account. Need to correct or get a replacement device. Enough to make me consider cancelling my service overall and finding a new phone company.

OBI VoiP device a problem… 1st Phone line operational BUT VoiP device, ObiHai OBI302 is problematic. 2nd line connection not operating. NO support by phone from OBI and NO support via OBI website to correct 2nd line phone connection issue!! Can't even log in to OBI website after creating account. Need to correct or get a replacement device. Enough to make me consider cancelling my service overall and finding a new phone company.

Good for Friends and Family I have used PhonePower for about 10 years in business and for home. I have recommended it colleagues and family. Everyone who has tried it has been successful after porting their phone numbers, which admittedly may have some bumps -- telcos don't like losing customers. It is a rock-solid service... and a bargain, even before considering all the features, which my service (VZ) adds fees, bogus taxes and fees for. All in all a five out of five star service.