I received a bill I received a bill, I have no idea who this is or why I was billed. I have medical benefits through my job. As with most companies when I called I was told they are closed. Do not use whomever this is unless you know how you are billed

I wanted to write to all of you to make… I wanted to write to all of you to make you aware of what an excellent reimbursement specialist Chana is! She is such a huge help to me in my practice, checks in frequently, provides education and assistance for reimbursement/payment needs, in an ever-changing electronic world. I told her last week that she is, by far, the most helpful Advancedmd person I have worked with since joining your company. I realize that you usually hear about complaints and grumbling, but I wanted to offer a positive reflection of Chana. I wouldn't be able to run my practice, care for my patients, and keep my sanity without the special attention to detail and support I receive from her. Yours truly, Eleanor Dudek, PMHNP

Our providers office consists of 17… Our providers office consists of 17 providers and office staff of 7, we found the software to be very user friendly, when you contact support, they are always readily available to assist Lori and Marilyn are my favorite. The system has so many reports that allow you to gather data for just about any issue. The RCM team was AMAZING, they really do strive to have claims resolution, if you can pick your team ask for Kevine Thompson, Felecia Green and Jessica Hartman those ladies are great and very patience :)

If it weren't for Deb we'd still be out of service The technical support was dismissive, canned answers and a refusal to think outside the box. 1 tech would just give a canned answer . 2nd disappeared from the chat and 10 minutes later told me via email no one else will talk to you and your issue is yours. 3rd tech listened but gave same answer. 4th tech at least gathered information and gave us a ticket number. Deb was our 5th tech and she doggedly pursued it and verified that the issue WAS on the AdvancedMD/CloudFront side and got it resolved.

One of the most disceitful One of the most disceitful, dishonest companies I've experienced. Would not do business with or recommend to anyone. As for their service, leaves much to be desired. Their support is full of disgruntled employees looking to avoid helping. They start you off with a low price but increasingly gets higher and higher and higher. Quitting them is very hard they will not give you your records unless you pay them and they will try to get every last penny from your before your leave, in any way possible. This is my own personal opinion.