Lottie Everett MSN APRN FNP-C
GBConstant issue There is poor communication. I have had very little guidance, education, and information on the process and fees. I taught myself most of the information prior to finding out I had 21 hours of training available. Every little item is a charge. Each item is needed to run a practice; therefore, the base cost is completely null due to all the extras that are needed to run the practice properly. It is hard to budget when the price is never the same. The date this all started was August 1, 2022. Lottie
Courtney B
GBOur providers office consists of 17… Our providers office consists of 17 providers and office staff of 7, we found the software to be very user friendly, when you contact support, they are always readily available to assist Lori and Marilyn are my favorite. The system has so many reports that allow you to gather data for just about any issue. The RCM team was AMAZING, they really do strive to have claims resolution, if you can pick your team ask for Kevine Thompson, Felecia Green and Jessica Hartman those ladies are great and very patience :)
Lily Palladino
GBBen was amazing Ben was amazing! He explained the product so well and even got us excited about the software purchase. We are usual a tough sell but his friendly and knowledgeable nature made us feel very at ease with the transition. We are genuinely excited to be working with Advance MD because of him!
Paul
GBI received a bill I received a bill, I have no idea who this is or why I was billed. I have medical benefits through my job. As with most companies when I called I was told they are closed. Do not use whomever this is unless you know how you are billed
customer
GBCannot access PDMP as mid level… Cannot access PDMP as mid level provider, cannot prescribe gabapentin in VA due to system error that doesn’t trigger me to input controlled med token. Too many bugs that are not fixed.