Paul
GBI received a bill I received a bill, I have no idea who this is or why I was billed. I have medical benefits through my job. As with most companies when I called I was told they are closed. Do not use whomever this is unless you know how you are billed
customer
GBThe trainer is horrible The trainer is horrible, does not seem to know anything about the system and is wasting our training hours looking up information or trying to make corrections to the system. We have had 5 training sessions and still no idea how to use the system. Also, everything that we were told that we would have, we don't. Very disappointing.
customerTomeka
GBGreat customer service. Cost and Reporting not good. Great customer serivce. To expensive for Advanced Insight when you have a CBO account. Too expensive on Telehealth when you have a group account and you have to pay for all providers even if most do not not need it. Reporting is taking a long time to run. Many times it does not run. We have created tickets for it and everytime we get asked to give more information. There is no information .. Nothing comes up. Not a fan of Open Edge.
customer
GBCannot access PDMP as mid level… Cannot access PDMP as mid level provider, cannot prescribe gabapentin in VA due to system error that doesn’t trigger me to input controlled med token. Too many bugs that are not fixed.
Tim
GBDon’t get burned by AdvancedMD. Customer service was not helpful. Our tickets were never completed and always closed without a resolution. Implementation was terrible. We started paying in October never went live and we’re able to get out of our contract 7 months later. We lost thousands of dollars and time. Stay as far away from them as posible.