AdvancedMD

10876 South River Front Parkway, 84095, South Jordan, United States
http://www.advancedmd.com
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2.80
Based on 20 Reviews

5

15.00%

4

15.00%

3

30.00%

2

15.00%

1

25.00%
About AdvancedMD

AdvancedMD, based in South Jordan, Utah, is a healthcare technology company that employs more than 500 people. The company offers cloud medical office software to ambulatory medical practices. The company supports independent physicians and their staff with a comprehensive suite of solutions including practice management, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking. AdvancedMD offers a flexible outsourced billing option for practices looking to use a third-party billing company. Clients enjoy the latest tools and technologies to integrate practice and patient workflow together for a revolutionary new practice experience. With AdvancedMD medical practices are able to manage higher patient volumes with improved productivity and financial outcomes. Patients are able to electronically connect and engage with their providers and healthcare experience. AdvancedMD serves an expansive national footprint of more than 22,500 practitioners across 8,000 practices and 600 medical billing companies. Nearly 3.5M insurance claims are processed monthly on the AdvancedMD billing platform. Independent industry analyst firm KLAS, recognized AdvancedMD as the #2 Ranked EHR and #3 ranked PM for their 2015/2016 Best in KLAS awards in the 1-10 Physician Ambulatory categories.

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customer
GB

Some times struggle to get to the… Some times struggle to get to the person needed to take care of the issue. Several times when calling in about an issue or keying one in via computer, we do not get call backs. We just keep checking on the issue, and it does get resolved, but it us testing to see if it is working yet. Most associates I speak with are friendly, which is appreciated!

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Jen
GB

Used to love AdvancedMD Glitchy system that take too long too load. Anytime you guys do updates it messes up the entire system, clearing my cache and history did nothing to fix the glitches. Disappointed because this makes clients upset and the providers. Harder to do my job when the system doesn't work like it should.

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customer
GB

Convoluted and Confusing For a large business it is probably a great program. However for a small business not as useful. Software is convoluted and not user friendly. It is not intuitive and the user manual is completely unhelpful to find answers with. It's also a one year financial commitment, probably due to the fact I and others would like to abandon it before a year is up. The only reason I rated it this high is because my trainer was fantastic.

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Courtney B
GB

Our providers office consists of 17… Our providers office consists of 17 providers and office staff of 7, we found the software to be very user friendly, when you contact support, they are always readily available to assist Lori and Marilyn are my favorite. The system has so many reports that allow you to gather data for just about any issue. The RCM team was AMAZING, they really do strive to have claims resolution, if you can pick your team ask for Kevine Thompson, Felecia Green and Jessica Hartman those ladies are great and very patience :)

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Daren Martin, UMB CEO
GB

Initial sales and contract securement… Initial sales and contract securement with Preston and team was really good. Then once we started kickoff calls, there has been some less than desirable last minute rescheduling and on last call. One of presenters/trainers didn't seem as knowledgable and proficient as she should with the position.

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