AdvancedMD

10876 South River Front Parkway, 84095, South Jordan, United States
http://www.advancedmd.com
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2.80
Based on 20 Reviews

5

15.00%

4

15.00%

3

30.00%

2

15.00%

1

25.00%
About AdvancedMD

AdvancedMD, based in South Jordan, Utah, is a healthcare technology company that employs more than 500 people. The company offers cloud medical office software to ambulatory medical practices. The company supports independent physicians and their staff with a comprehensive suite of solutions including practice management, electronic health records, telemedicine, patient relationship management, business analytics reporting, and physician-performance benchmarking. AdvancedMD offers a flexible outsourced billing option for practices looking to use a third-party billing company. Clients enjoy the latest tools and technologies to integrate practice and patient workflow together for a revolutionary new practice experience. With AdvancedMD medical practices are able to manage higher patient volumes with improved productivity and financial outcomes. Patients are able to electronically connect and engage with their providers and healthcare experience. AdvancedMD serves an expansive national footprint of more than 22,500 practitioners across 8,000 practices and 600 medical billing companies. Nearly 3.5M insurance claims are processed monthly on the AdvancedMD billing platform. Independent industry analyst firm KLAS, recognized AdvancedMD as the #2 Ranked EHR and #3 ranked PM for their 2015/2016 Best in KLAS awards in the 1-10 Physician Ambulatory categories.

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Lily Palladino
GB

Ben was amazing Ben was amazing! He explained the product so well and even got us excited about the software purchase. We are usual a tough sell but his friendly and knowledgeable nature made us feel very at ease with the transition. We are genuinely excited to be working with Advance MD because of him!

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customer
GB

The trainer is horrible The trainer is horrible, does not seem to know anything about the system and is wasting our training hours looking up information or trying to make corrections to the system. We have had 5 training sessions and still no idea how to use the system. Also, everything that we were told that we would have, we don't. Very disappointing.

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Lottie Everett MSN APRN FNP-C
GB

Constant issue There is poor communication. I have had very little guidance, education, and information on the process and fees. I taught myself most of the information prior to finding out I had 21 hours of training available. Every little item is a charge. Each item is needed to run a practice; therefore, the base cost is completely null due to all the extras that are needed to run the practice properly. It is hard to budget when the price is never the same. The date this all started was August 1, 2022. Lottie

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Tim
GB

Don’t get burned by AdvancedMD. Customer service was not helpful. Our tickets were never completed and always closed without a resolution. Implementation was terrible. We started paying in October never went live and we’re able to get out of our contract 7 months later. We lost thousands of dollars and time. Stay as far away from them as posible.

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customer
GB

Convoluted and Confusing For a large business it is probably a great program. However for a small business not as useful. Software is convoluted and not user friendly. It is not intuitive and the user manual is completely unhelpful to find answers with. It's also a one year financial commitment, probably due to the fact I and others would like to abandon it before a year is up. The only reason I rated it this high is because my trainer was fantastic.

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