Stay away Stay away! Horrible service, salesmen, and support team!! A Buildium sales rep signed me up under the agreement that I could connect my credit cards to Buildium's accounting software. Upon signing up, I realized this to be not true. I promptly contacted him to have my account closed and he essentially ghosted me. I reached out to the customer service team and they told me they had processed my cancellation and that I should receive a refund. I never did, so I followed up over the course of two weeks and still have yet to hear anything back. They are now trying to charge me again and continue my subscription despite the fact that I have IN WRITING that my account was canceled. Buyer beware!!!

Failed setup - lack of support The software seems really solid. The implementation is terrible. They don't have enough implementation specialist to help with setup. Getting appointments with them are scheduled weeks out and spread too far apart to get any moment on a set up. We have had to delay a failure on our attempt with Buildium, demand a refund, and select another provider. They could be good, they just aren't staffed to make it work.

They promised the moon and delivered… They promised the moon and delivered squat. I was very specific about what I needed and they promised to provide it. I needed details utility invoices and what I got was one line - no reading, no usage, no rate, nada

I wish I could give them 0 stars Buildium is the swiss army knife of property management software; they do everything poorly. It took days to get someone on the phone that could assist us with integration. Their add on services, like Property Inspector are terrible, and b/c they partner with another companies to provide the service, they have little to no control of the customer experience. Stay away!!!

Don't sign up with this company Don't sign up with this company. Buildium charged us over $200.00 for nothing, Buildium only gave us $5000.00 limit per month, what can we do with $5000.00 limit per month? Buildium should let us know before charged us, it wasted time and money, Buildum refused refund, poor customer service and dishonest people.