Failed setup - lack of support The software seems really solid. The implementation is terrible. They don't have enough implementation specialist to help with setup. Getting appointments with them are scheduled weeks out and spread too far apart to get any moment on a set up. We have had to delay a failure on our attempt with Buildium, demand a refund, and select another provider. They could be good, they just aren't staffed to make it work.

Long-term client for 13+ years, growing concerns We have been a long-term client for 13+ years and are starting to get concerned about Buildium. We have seen new features drug out for years and still not useable, and changes to their listing syndications that we did not know about until we had to alert Buildium to the massive issues that it was creating. Hope to see some changes

easy to use easy to use. phone support is a great help. i can't stand those companies that don't offer phone support. buildium helps streamline so much. just wish they would allow tenant files to compartmentalize in one place. For example, tenant app, screening docs, inspection reports, tasks, requests, etc. These things should automatically be accessible in the tenant summary page. Instead, I need to go to inspections-find that tenant report, etc. It is a bit annoying to have to go to 3 or 4 different places, then download, then upload just to have a complete working history of a tenant file.

Buildium is an excellent site, but Canadians lack services Buildium is an excellent site. Being from Canada though, there are things that they do which are not useful to us, and things we wish they did, but probably the number os Canadian clients might not justify the expense. Canadian tax system for example. Another problem is that tenant payments by credit card are not extended to Canada. Don't know why, we were no offered a reason.

Buildium Works Buildium does a great job in helping us keep track and manage our properties. The financials are not as easy as a Quickbooks system, but we are able to keep the property accounts up to date. The lease renewal process gets confusing at times, but it works fair and we have found the work around's. The feature we like the most is keeping track of maintenance request and sending work orders to our vendors.