Colleen Anderson
GBBills need to be assignable to specific… Bills need to be assignable to specific units within a multifamily complex. I am forced to take your reports and manually create a new report via Excel every month for every multifamily complex I manage. This takes an extremely long time. If there is something I'm missing that will solve this issue for me, please let me know.
Mila S
GBI been from resident side I been from resident side, and my payment went missing. After two weeks trying to contact customer support, is a disaster, they do not call you back. I end up calling my bank and opening a claim getting a refund. First had good experience, now highly do not recommend to use this platform.
Mark F
GBI wish I could give them 0 stars Buildium is the swiss army knife of property management software; they do everything poorly. It took days to get someone on the phone that could assist us with integration. Their add on services, like Property Inspector are terrible, and b/c they partner with another companies to provide the service, they have little to no control of the customer experience. Stay away!!!
Glenn Russell
GBBuildium software sophisticated product Buildium software is a very sophisticated product but can be used at any level of competency. The more features that you use the better it performs. Electronic payments, documents, leasing, all valuable aspects of this product. The integrations continue to add value plus training videos can help you get started and launch a very efficient process.
Fareed
GBStay away Stay away! Horrible service, salesmen, and support team!! A Buildium sales rep signed me up under the agreement that I could connect my credit cards to Buildium's accounting software. Upon signing up, I realized this to be not true. I promptly contacted him to have my account closed and he essentially ghosted me. I reached out to the customer service team and they told me they had processed my cancellation and that I should receive a refund. I never did, so I followed up over the course of two weeks and still have yet to hear anything back. They are now trying to charge me again and continue my subscription despite the fact that I have IN WRITING that my account was canceled. Buyer beware!!!