Idea may sound good but it doesn't… Idea may sound good but it doesn't actually work and I keep on having different issues every few weeks that disrupts our business and causes us huge financial losses. They wouldn't notify you about known issues or that they need some information from you due to integration changes. You would see sudden stops of uploading tracking, stops of accurate inventory counts etc. We have had a huge net loss by using them and they have harmed our marketplace accounts and we haven't had any unique issues that would only affect us... seems like this would happen to anyone

Your customer support is very unsupportive. Your customer support is very unsupportive. It has taken as long as 3 to 4 weeks to get a weak response after we have literally begged for a follow up response. You need to take ownership of this because it's going to seriously damage your reputation. Also...I have spent somewhere in the ballpark around $20,000 paying Senior Software Developers literally hundreds of hours attempt to force your software to work with my woocommerce platform. Finally...the products customers have ordered have very unpredictable delivery. I have had to follow-up numerous times to manage this issue to no avail. I give up. My business is running very substandard because we're only as strong ad our weakest link.

Ive had pretty good luck with them Ive had pretty good luck with them, Cust service has always helped me...My only issue is duplicate listings and items going in wrong categories when uploaded...This isn't inventory sources doing...the suppliers don't have the same categories as the platform I'm selling on so it can be a pain sometimes

I've found everyone at inventory source… I've found everyone at inventory source to be very diligent. Email response is not instantaneous but it has been sufficient and they have shown themselves to genuinely care about getting it right. They've tackled some pretty daunting tasks for us over the years, and have delivered more than was promised. Now, if only Amazon and Facebook were so easy to work with. Fat chance.

I can't put into words how frustrating… I can't put into words how frustrating working with Inventory Source has been. The current ongoing situation is costing us thousands of dollars and untold reputational damage, do Inventory Source care enough to fix the situation? Not as far as I can tell. Consistently told a fix is coming, but it's been weeks now. If my business was hobbling somebody else's, I would be doing everything in my power to fix that issue ASAP.