Andy Jezior
GBGreat JOB iNSYNQ!!! Like many others, our company was affected - almost nonoperational due to attack on iNSYNQ. This could happen to anyone. True - all situation was very frustrating, but iNSYNQ engineers proved they know they job very well and will do whatever it takes to keep customer's data safe. That means a lot. Could communication with customers be better - probably, but in this extreme situation lets give them a break on that.
David Berger
GBUnsafe and Insecure Unsafe and Insecure Please be aware how unsafe and dangerous it is to use cloud based programs like Insynq. We are learning first-hand what happens to our company when Insynq gets hack. We have been struggling to get clear information about what happened and how it will be resolved.
Golden Rule
GBStill down Still down. Almost 1 week we have been down due to this insynq issue. Our accounting software is not able to sync invoices or po's from the operations software since insynq is the cloud to host it all. Therefore we have no accurate accounting financials.
JACKIE GAINES
GBWe were assured that having dedicated… We were assured that having dedicated servers would isolate us from attacks on other companies. This IS NOT TRUE. Ransomware attack has shut down all of their customers and of course they disappear from all angry customers. we've been down for days and now they aren't bothering to update us..... can't believe this is happening to us again. We left Cloud9 specifically because of this reason.
B Erickson
GBnice transition InsynQ was our move after years of maintaining dedicated servers at our small non-profit. It turned out to be a great change and the support from InsynQ has been almost shockingly good. I made the change as a skeptic but has become easy to embrace the company. They have handled every question quickly, explained well where needed and are a cut above any support department we've encountered elsewhere. Alecs specifically has been a huge help. It looks like our data and software has found a home.