This company is a bait-and-switch… This company is a bait-and-switch operation. They lure you in with a reasonable (what I would pay what I know would be fair..I work in tech. but don't have the equipment to have done this myself). It took weeks to connect; they will not communicate a quote via email. RED FLAG. Stay away from this firm. The 1 star is because they did agree to diagnose the dead machine. The down side...bait and switch, meaning a post diagnostic quote WAY higher than the range they initially presented. If I determine I have no recourse on material left on desktop (unfortunately not moved into cloud before the machine died), I'll DIY.

Samsung SD Card Dilemma Chris was unable to recover my sd card from my samsung phone due to the type of card it was. However, he did his best; not his fault equipment doesn't support Samsung sd cards which he was deeply sorry he couldn't. When I requested my card back he was an excellent customer service agent and he took care of cost of shipping my sd card back to me which I should receive by Thursday this week. Thank you Chris keep up the good work.

Service restored all the data! Experiencing data loss on my custom-built gaming PC was a harsh lesson in backups. SalvageData's PC Computer Recovery service was thorough, swift, and incredibly effective. They've not only restored my data but also my faith in good customer service.

Don’t recover all data Sent in a hard drive to be recovered, first they told me it was 100% recoverable, when I got data back more than 2/3 was missing from what I sent in. When I contacted them they said they recovered all that was possible. All data was videos. When I went to play videos most of them were corrupted. In essence, them saying my drive was 100% recoverable and having to pay full price before they start recovering with no refund possible, I actually received less than 10% of my data as usable.

Excellent work I had a hard drive crash that left me in panic mode, but SalvageData came to the rescue and recovered all of my files. Their communication throughout the process was excellent, and I am extremely satisfied with their service. Thank you, SalvageData!