Very easy to work with! Justin Boothe & Riki Roberts were both awesome to work with. Justin schooled me up during the initial call and set reasonable expectations and was a pleasure to work with. When I called in this evening with a payment question, Riki was outstanding. He took his time even though it was late in the evening to make sure all my questions and concerns were addressed. I highly recommend SalvageData!

Samsung SD Card Dilemma Chris was unable to recover my sd card from my samsung phone due to the type of card it was. However, he did his best; not his fault equipment doesn't support Samsung sd cards which he was deeply sorry he couldn't. When I requested my card back he was an excellent customer service agent and he took care of cost of shipping my sd card back to me which I should receive by Thursday this week. Thank you Chris keep up the good work.

Ridiculous pricing. Chose this company out of desperation because it was the first one to show up online. Someone close to me passed and I wanted pictures and videos from an old hard drive. The hard drive was in pretty decent condition. The only problem was I dropped it a few times so it was clicking and was not connecting to my laptop. After I sent in the hard drive, I then decided to go back and look into this company and realize that I made a mistake so as I was awaiting their call I was expecting to hear a ridiculous price after reading reviews. This company lost their mind, quoted me $2200 for a few pictures and videos. Yea no thank you.

This company is a bait-and-switch… This company is a bait-and-switch operation. They lure you in with a reasonable (what I would pay what I know would be fair..I work in tech. but don't have the equipment to have done this myself). It took weeks to connect; they will not communicate a quote via email. RED FLAG. Stay away from this firm. The 1 star is because they did agree to diagnose the dead machine. The down side...bait and switch, meaning a post diagnostic quote WAY higher than the range they initially presented. If I determine I have no recourse on material left on desktop (unfortunately not moved into cloud before the machine died), I'll DIY.

Highly recommend Salvage Data Highly recommend Salvage Data as they were able to recover our treasured family photos and videos that we thought were lost on an old Seagate external hard drive that malfunctioned on us. When the process ran into hiccups, our Relationship Manager, George Pavel, even brought in the "Special Ops" to keep working at it until the job was done, at no additional cost. George was super engaged, very responsive, and made us feel like the only client he was working with. Highly recommend this company and thank you again, George and team, for a job well done!