I've been waiting for a service like… I've been waiting for a service like this for a long time. Cool thing about them is you can get more than just retail stuff. I wanted to get donations for the charity that helped my mom when she was diagnosed with breast cancer and I was able to put it on my LuxyList wishlist. Hands down the best service if you're looking for a good way to keep your subs engaged without having to share too much private stuff about you.

Delays The initial order when great. My second has yet to be delivered. No communication is very frustrating.

Excellent customer service… I have used LuxyList for about 7 months, and I am very happy with their service. They are very customer focused and any issues are dealt with quickly and remedied to my satisfaction. I highly recommend them and their customer service is excellent.

A total Scam with garbage customer service Save your money. I've yet to have a good experience with LuxyList. My first order with them arrived and there was zero communication to pick it up as the item was held at a shipping service's location due to them writing my address incorrectly. I get the item and they also ordered me the wrong size. They take a long time so of course it was sold out in other sizes. Communicating with their customer service is awful. For a brand that has "lux" in its title you can tell that some charlatan who has some delusions is running this operation. The customer service is NOT lux at all nor on par with any other luxury service I've experienced. They hire people with a tenuous grasp of English who don't answer any of your questions and take their sweet time. Another terrible experience with the service was when someone ordered me an item and I waited about two weeks to watch the order go from confirmed to awaiting shipping back to..not even confirmed. I had to email them and ask what was up and they said they couldn't complete the order but I could use the credit. They charge insane fees for purchases, anyone who has used the services knows that, but in their FAQ it states that when using Luxy credit to purchase a replacement gift due to cancelation from the merchant there will be no additional service fee charged. When I went to spend my credit from the failed purchase mentioned early I found out this wasn't true at all and I was definitely subjected to a fee. I am now waiting for my replacement item and there has been zero progress on this order. I doubt I'll ever get anything from it.

Sent two gifts to someone and I was… Sent two gifts to someone and I was unable to view the thank you videos that were sent to me from the person receiving the gifts. The website has technical issues with the customer support admits, and provides no way to retrieve the videos. I would not recommend using this site for sending gifts to someone