The experience ordering was fine The experience ordering was fine. I got notification from the person I sent the gift to, that you were out of stock. You made a gift a job for the person that I was sending the gift to. She had to choose something else. That made it not a fun thing to receive.

Sent two gifts to someone and I was… Sent two gifts to someone and I was unable to view the thank you videos that were sent to me from the person receiving the gifts. The website has technical issues with the customer support admits, and provides no way to retrieve the videos. I would not recommend using this site for sending gifts to someone

The item I selected was not available… The item I selected was not available in my ladies size. Totally ruined the entire experience. If I wanted to send a gift card, I would have done that. A refund is preferable.

Great Service! Just wanted to give a shout out to the LuxyList Gift Support Squad. Recently encountered an issue with one of their vendors unable to complete an order. I corresponded with 3 different service reps over a weekend without having to recreate the wheel each time. The issue was resolved efficiently and satisfactorily. MOST importantly, the gift recipient was happy with result! Thx all!

Luxy List Goes Above and Beyond! A fan ordered very expensive jewelry for me via Luxy List, and the jewelry company kept canceling the sale. The lovely people at Luxy List went above and beyond for me, and they placed the order in store. They kept me updated throughout the whole process, and the jewelry was delivered flawlessly! 10/10 recommend, I will continue to use them.