Wrong color sent My gift arrived fast but it was the wrong color and wrinkled to hell. I know it isn't Luxy's fault. They showed me confirmation of what they ordered, but still was a disappointment. Versace needs to do better!!!! LL's Gift Support Squad walked me through the exchange. Didn't get to take the dress on my trip as planned which was a bummer

as a retailer dealing with luxylist as a retailer dealing with luxylist, support was terrible because they never answered our queries but still expected us to send out the products. Their activity/purchases are flagged as high risk by our merchant software yet they do not provide any assurance that it's not.

Great Service! Just wanted to give a shout out to the LuxyList Gift Support Squad. Recently encountered an issue with one of their vendors unable to complete an order. I corresponded with 3 different service reps over a weekend without having to recreate the wheel each time. The issue was resolved efficiently and satisfactorily. MOST importantly, the gift recipient was happy with result! Thx all!

Won’t let me register what so ever I’d… Won’t let me register what so ever I’d like to track the gift I bought but I can’t so if I can’t register I probably won’t be using this again to buy gifts. Your support system doesn’t give much help either being a computer you message back n forth

The purchase went through ok The purchase went through ok. Quite a bit of time has passed and still no shipping notifications; although the cash has been collected. In addition, have been unsuccessful in setting up the account needed to access the thank you videos.