What more can I say What more can I say, they do what they promise! First thing to know is they are kinda new, but when it comes to customer service and what they offer LuxyList is a godsend. I was having some issues getting things onto my wishlist and the founder Shantel actually called me personally to thank me for signing up and even chatted with me about what could make my experience better. How often does that happen? NEVER. Highly recommended.

Sent two gifts to someone and I was… Sent two gifts to someone and I was unable to view the thank you videos that were sent to me from the person receiving the gifts. The website has technical issues with the customer support admits, and provides no way to retrieve the videos. I would not recommend using this site for sending gifts to someone

as a retailer dealing with luxylist as a retailer dealing with luxylist, support was terrible because they never answered our queries but still expected us to send out the products. Their activity/purchases are flagged as high risk by our merchant software yet they do not provide any assurance that it's not.

Delays The initial order when great. My second has yet to be delivered. No communication is very frustrating.

Great Service! Just wanted to give a shout out to the LuxyList Gift Support Squad. Recently encountered an issue with one of their vendors unable to complete an order. I corresponded with 3 different service reps over a weekend without having to recreate the wheel each time. The issue was resolved efficiently and satisfactorily. MOST importantly, the gift recipient was happy with result! Thx all!