Sent two gifts to someone and I was… Sent two gifts to someone and I was unable to view the thank you videos that were sent to me from the person receiving the gifts. The website has technical issues with the customer support admits, and provides no way to retrieve the videos. I would not recommend using this site for sending gifts to someone

The item I selected was not available… The item I selected was not available in my ladies size. Totally ruined the entire experience. If I wanted to send a gift card, I would have done that. A refund is preferable.

Great Service! Just wanted to give a shout out to the LuxyList Gift Support Squad. Recently encountered an issue with one of their vendors unable to complete an order. I corresponded with 3 different service reps over a weekend without having to recreate the wheel each time. The issue was resolved efficiently and satisfactorily. MOST importantly, the gift recipient was happy with result! Thx all!

Delays The initial order when great. My second has yet to be delivered. No communication is very frustrating.

I absolutely adore this website I absolutely adore this website. They’ve been nothing but helpful and the fact that it’s the most discrete out there for wish list? I love that they have an automatic link set up so you don’t have to manually type everything if you don’t want to. The privacy level is unmatched and they definitely care about their creators :)