David
AUSent two gifts to someone and I was… Sent two gifts to someone and I was unable to view the thank you videos that were sent to me from the person receiving the gifts. The website has technical issues with the customer support admits, and provides no way to retrieve the videos. I would not recommend using this site for sending gifts to someone
customer
GBThe purchase went through ok The purchase went through ok. Quite a bit of time has passed and still no shipping notifications; although the cash has been collected. In addition, have been unsuccessful in setting up the account needed to access the thank you videos.
customer
GBWon’t let me register what so ever I’d… Won’t let me register what so ever I’d like to track the gift I bought but I can’t so if I can’t register I probably won’t be using this again to buy gifts. Your support system doesn’t give much help either being a computer you message back n forth
Will
GBWhat more can I say What more can I say, they do what they promise! First thing to know is they are kinda new, but when it comes to customer service and what they offer LuxyList is a godsend. I was having some issues getting things onto my wishlist and the founder Shantel actually called me personally to thank me for signing up and even chatted with me about what could make my experience better. How often does that happen? NEVER. Highly recommended.
Duane McMaquarie
AUas a retailer dealing with luxylist as a retailer dealing with luxylist, support was terrible because they never answered our queries but still expected us to send out the products. Their activity/purchases are flagged as high risk by our merchant software yet they do not provide any assurance that it's not.