Waste of time They required a lot of documents to register as a merchant. Not only id but unnecessary stuff like report from the bank, an example of electricity bill, etc. Also, they required to sign a tax document and make test integration in the site. It took almost 2 weeks for us to slowly fulfill their requirements. After that, we received a month of silence. They responded only once with a template message on my question about progress. As I see according to other comments they just collect people's documents and use them for who knows what way.

It took quite a bit of time before… It took quite a bit of time before getting verified for a payment system that I was blocked from but never the less, they managed to fix my problem and got unblocked

It took a while but they did it! GJ! I was on the verge of giving up on asking for help for my problem of my account getting blocked for a certain payment system. However, after a day or 2, they managed to fix my problem, they didn't gave up on me. Thank you! P.S please reply to my mails so I don't give up the next time I ask for help! xD

Disappointing Experience with Paymentwall Service I am deeply disappointed with the level of service provided by Paymentwall. Despite promptly supplying all the requested information in response to their email #189466526, their support team has been utterly unhelpful. Not only did Paymentwall fail to address my concerns, but their lack of assistance has left me feeling frustrated and inconvenienced. It is unacceptable for a service provider to ignore customer inquiries, especially when all necessary details have been provided. I expected better from Paymentwall, but sadly, their inability to resolve issues and provide adequate support has severely tarnished my opinion of their services. I strongly advise others to reconsider using Paymentwall until they improve their customer support and responsiveness.

Incredible service Extremely fast, friendly, and easy to get my Black Desert Online refund with these guys. They work secure, have their facts straight and it doesn't matter when you email them, there's a very high chance you'll get a response within the hour (if not virtually instant). Happy to see a company that cares about working as efficient as possible while putting smiles on faces of the customers. Big thumbs up guys.