Paymentwall

San Francisco, United States
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2.70
Based on 20 Reviews

5

30.00%

4

10.00%

3

0.00%

2

20.00%

1

40.00%
About Paymentwall

Paymentwall Inc. is a global payments platform which services businesses in the SaaS, travel, and E-Commerce industries across 200 countries and territories. Paymentwall is best known for its wide range of 150 local payment options, which helps companies of all sizes enter into hard-to-reach markets.

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Emme Meyer
ZA

online purchase I had a problem with doing online payments for a few days and finally find their email address as no one seemed to be able to help. Within a short while i got a reply from paymentwall and they kept replying to every email until my problem were solved within hours. They were patient and friendly and assisted me to finally be able do do a payment. Thanks guys you are amazing!!!!!!

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Sanjuro Kawatabe
RS

Very, very bad Very, very bad... For two years they cant solve issues for payments from Serbia, its ridiculous. Now they are responding to my review - without any purpose, because payment options DO NOT EXIST from Serbia. Cards are not accepted :) bank cards, or any other cards. Also prepaid cards, online or any other - not accepted. Also mobile, also anything else - not accepted. What is the only option you can choose if you are from Serbia, and you are trying to pay something over Paymentwall? All you can do is leave information regarding preferred way of payment, and they (Paymentwall) will one day implement it. :D Yeah, right. So, after two years.. still NOTHING implemented. Like we are asking something incredible. Everything else regarding online payments functions in Serbia 100%, no problem anywhere, except this company. Like we are living in stone age!

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Filip Hoste Ostje
BE

I stop offering payments through… I stop offering payments through PaymentWall because: - Many transactions did not go through for unknown reasons - Take a long time until the money is available. The last payment I received is from 04/13/2022 and there is still money in "Pending Balance". No payout since April - the cost of 20€ per payout (US -> Europe)

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Vojtěch Jarolím
CZ

Waste of time Spent an hour trying to make a purchase before giving up. Basic "Pay with credit card" option didn't load on several devices/browsers even without ad-block. The other options require you to send them your government ID and proof of your adress etc. Why is this a thing when Paypal exists?

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Dariela
RU

Just an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.

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