NOT APROVING MY PROJECT!!! everithing was goinng fine until they told me they would comunicate with me and aprove my project, it has been over 2 work weeks and no reply or aproval I really need the aproval of my project and there is no reply

paymentwall I also had the issue with having my account blocked due to account verification. It took a little effort to verify but eventually everything turned out well. They are friendly and very patient with (often) angry people like me. They might go far to verify your identity but I rather have this then someone strange taking money from my account xD Have patience to communicate with this support team and everything will turn out fine!

Issue Settled The customer service is great, although it is a rigorous process of sending proofs for verification, this just shows how tight their security is. Cards I've been purchasing through them have been wonderful and would get them within minutes. Keep up the good work!

Waste of time They required a lot of documents to register as a merchant. Not only id but unnecessary stuff like report from the bank, an example of electricity bill, etc. Also, they required to sign a tax document and make test integration in the site. It took almost 2 weeks for us to slowly fulfill their requirements. After that, we received a month of silence. They responded only once with a template message on my question about progress. As I see according to other comments they just collect people's documents and use them for who knows what way.

Highly unsatisfied and upset Highly unsatisfied! Feel upset! Account creation and approve took more than two months with numerous paperwork demands and multiple delays from Support's responses for days. After all, a Project which was finally tuned to live was banned without any clear explanations while it even did not start to work. Shame, gays!