Fabrizio
ARMy payment did not arrive and there are no answers. Yesterday at 02:38 am Argentine time I made a payment through paymentwall on the keydrop page. My transfer arrived perfectly, but the balance did not reach my kaydrop wallet. I tried to communicate by all means that I could but they do not give any answer ... The truth is I feel cheated because I already recharged many times with this medium and there were no problems. But now that I recharge a large amount of money and an error occurs, I do not receive any kind of response.
Archer Alcana
PHTHANK YOU Dear ladies & gentlemen, Please accept this as a big THANK YOU for your help to fix the problem with my account on the MySatGo server. Things now appear as back to normal. Your prompt communications with me are much appreciated. May God protect you, your kind families and our beloved ones in the whole middle east, in this delicate time.
Dariela
RUJust an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.
E Mina
GBIssue Settled The customer service is great, although it is a rigorous process of sending proofs for verification, this just shows how tight their security is. Cards I've been purchasing through them have been wonderful and would get them within minutes. Keep up the good work!
Sanjuro Kawatabe
RSVery, very bad Very, very bad... For two years they cant solve issues for payments from Serbia, its ridiculous. Now they are responding to my review - without any purpose, because payment options DO NOT EXIST from Serbia. Cards are not accepted :) bank cards, or any other cards. Also prepaid cards, online or any other - not accepted. Also mobile, also anything else - not accepted. What is the only option you can choose if you are from Serbia, and you are trying to pay something over Paymentwall? All you can do is leave information regarding preferred way of payment, and they (Paymentwall) will one day implement it. :D Yeah, right. So, after two years.. still NOTHING implemented. Like we are asking something incredible. Everything else regarding online payments functions in Serbia 100%, no problem anywhere, except this company. Like we are living in stone age!