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GBMiserable Why do I need to send my SSN to a random company I've never heard of just to buy a 10 dollar minecraft cosmetic? Absolutely ridiculous. I don't mind having to prove that I own my paypal account, but why the hell do I need to send anything more? Complete violation of my privacy.
Filip Hoste Ostje
BEI stop offering payments through… I stop offering payments through PaymentWall because: - Many transactions did not go through for unknown reasons - Take a long time until the money is available. The last payment I received is from 04/13/2022 and there is still money in "Pending Balance". No payout since April - the cost of 20€ per payout (US -> Europe)
Dariela
RUJust an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.
Aleksandr Boiko
UAWaste of time They required a lot of documents to register as a merchant. Not only id but unnecessary stuff like report from the bank, an example of electricity bill, etc. Also, they required to sign a tax document and make test integration in the site. It took almost 2 weeks for us to slowly fulfill their requirements. After that, we received a month of silence. They responded only once with a template message on my question about progress. As I see according to other comments they just collect people's documents and use them for who knows what way.
Attila Berenyi
HUOne of the worst services I ever met in… One of the worst services I ever met in my life. Have been working with them for 5 months, they DO pay you, but their system is literally garbage, the payments and customers are untrackeble. Also, having had no transactions for the last 1 month, our bank account is being charged by them randomly. When asked for a report, they avoid any certain answer, never ever have I received a report from them. Definitely avoid this company, you'll better off with any other payment processor companies, simply unbeliable.