My payment did not arrive and there are no answers. Yesterday at 02:38 am Argentine time I made a payment through paymentwall on the keydrop page. My transfer arrived perfectly, but the balance did not reach my kaydrop wallet. I tried to communicate by all means that I could but they do not give any answer ... The truth is I feel cheated because I already recharged many times with this medium and there were no problems. But now that I recharge a large amount of money and an error occurs, I do not receive any kind of response.

Just an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.

Incredible service Extremely fast, friendly, and easy to get my Black Desert Online refund with these guys. They work secure, have their facts straight and it doesn't matter when you email them, there's a very high chance you'll get a response within the hour (if not virtually instant). Happy to see a company that cares about working as efficient as possible while putting smiles on faces of the customers. Big thumbs up guys.

paymentwall I also had the issue with having my account blocked due to account verification. It took a little effort to verify but eventually everything turned out well. They are friendly and very patient with (often) angry people like me. They might go far to verify your identity but I rather have this then someone strange taking money from my account xD Have patience to communicate with this support team and everything will turn out fine!

One of the worst services I ever met in… One of the worst services I ever met in my life. Have been working with them for 5 months, they DO pay you, but their system is literally garbage, the payments and customers are untrackeble. Also, having had no transactions for the last 1 month, our bank account is being charged by them randomly. When asked for a report, they avoid any certain answer, never ever have I received a report from them. Definitely avoid this company, you'll better off with any other payment processor companies, simply unbeliable.