Alex Brown
PFHighly unsatisfied and upset Highly unsatisfied! Feel upset! Account creation and approve took more than two months with numerous paperwork demands and multiple delays from Support's responses for days. After all, a Project which was finally tuned to live was banned without any clear explanations while it even did not start to work. Shame, gays!
Emme Meyer
ZAonline purchase I had a problem with doing online payments for a few days and finally find their email address as no one seemed to be able to help. Within a short while i got a reply from paymentwall and they kept replying to every email until my problem were solved within hours. They were patient and friendly and assisted me to finally be able do do a payment. Thanks guys you are amazing!!!!!!
Liutauras Didziulis
FIBe avare of these crooks Be avare, that you might not receive your payouts from them!!! That’s what happened to me once I lstopped using their platform. Absolutely rubbish product with the worst possible support team. It took me 1 month to add new project to their system. In stripe exactly the same process was done in 4 hours! Their support sometimes reply 5-7 days after the question was made. I’m so happy to remove paymentwall from all of my projects! Seriously, I didn’t think it was possible to get such a rubbish service in digital products until I used Paymentwall. Total rubbish!
Dariela
RUJust an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.
Xutian Xu
PHIt took a while but they did it! GJ! I was on the verge of giving up on asking for help for my problem of my account getting blocked for a certain payment system. However, after a day or 2, they managed to fix my problem, they didn't gave up on me. Thank you! P.S please reply to my mails so I don't give up the next time I ask for help! xD