It took quite a bit of time before… It took quite a bit of time before getting verified for a payment system that I was blocked from but never the less, they managed to fix my problem and got unblocked

paymentwall I also had the issue with having my account blocked due to account verification. It took a little effort to verify but eventually everything turned out well. They are friendly and very patient with (often) angry people like me. They might go far to verify your identity but I rather have this then someone strange taking money from my account xD Have patience to communicate with this support team and everything will turn out fine!

Nice follow-up... Nice follow-up from them when i had issues with recharging for Wolfteam, Paymentwall team is very helpful, and I hope they will be this helpful in the future. Love the service. Keep it up !

Waste of time They required a lot of documents to register as a merchant. Not only id but unnecessary stuff like report from the bank, an example of electricity bill, etc. Also, they required to sign a tax document and make test integration in the site. It took almost 2 weeks for us to slowly fulfill their requirements. After that, we received a month of silence. They responded only once with a template message on my question about progress. As I see according to other comments they just collect people's documents and use them for who knows what way.

Just an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.