Dariela
RUJust an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.
Attila Berenyi
HUOne of the worst services I ever met in… One of the worst services I ever met in my life. Have been working with them for 5 months, they DO pay you, but their system is literally garbage, the payments and customers are untrackeble. Also, having had no transactions for the last 1 month, our bank account is being charged by them randomly. When asked for a report, they avoid any certain answer, never ever have I received a report from them. Definitely avoid this company, you'll better off with any other payment processor companies, simply unbeliable.
Arne
BEpaymentwall I also had the issue with having my account blocked due to account verification. It took a little effort to verify but eventually everything turned out well. They are friendly and very patient with (often) angry people like me. They might go far to verify your identity but I rather have this then someone strange taking money from my account xD Have patience to communicate with this support team and everything will turn out fine!
E Mina
GBIssue Settled The customer service is great, although it is a rigorous process of sending proofs for verification, this just shows how tight their security is. Cards I've been purchasing through them have been wonderful and would get them within minutes. Keep up the good work!
pixelized
GBMiserable Why do I need to send my SSN to a random company I've never heard of just to buy a 10 dollar minecraft cosmetic? Absolutely ridiculous. I don't mind having to prove that I own my paypal account, but why the hell do I need to send anything more? Complete violation of my privacy.