Liutauras Didziulis
FIBe avare of these crooks Be avare, that you might not receive your payouts from them!!! That’s what happened to me once I lstopped using their platform. Absolutely rubbish product with the worst possible support team. It took me 1 month to add new project to their system. In stripe exactly the same process was done in 4 hours! Their support sometimes reply 5-7 days after the question was made. I’m so happy to remove paymentwall from all of my projects! Seriously, I didn’t think it was possible to get such a rubbish service in digital products until I used Paymentwall. Total rubbish!
Aleksandr Boiko
UAWaste of time They required a lot of documents to register as a merchant. Not only id but unnecessary stuff like report from the bank, an example of electricity bill, etc. Also, they required to sign a tax document and make test integration in the site. It took almost 2 weeks for us to slowly fulfill their requirements. After that, we received a month of silence. They responded only once with a template message on my question about progress. As I see according to other comments they just collect people's documents and use them for who knows what way.
Alex Brown
PFHighly unsatisfied and upset Highly unsatisfied! Feel upset! Account creation and approve took more than two months with numerous paperwork demands and multiple delays from Support's responses for days. After all, a Project which was finally tuned to live was banned without any clear explanations while it even did not start to work. Shame, gays!
Dariela
RUJust an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.
Vojtěch Jarolím
CZWaste of time Spent an hour trying to make a purchase before giving up. Basic "Pay with credit card" option didn't load on several devices/browsers even without ad-block. The other options require you to send them your government ID and proof of your adress etc. Why is this a thing when Paypal exists?