Just an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.

I stop offering payments through… I stop offering payments through PaymentWall because: - Many transactions did not go through for unknown reasons - Take a long time until the money is available. The last payment I received is from 04/13/2022 and there is still money in "Pending Balance". No payout since April - the cost of 20€ per payout (US -> Europe)

Incredible service Extremely fast, friendly, and easy to get my Black Desert Online refund with these guys. They work secure, have their facts straight and it doesn't matter when you email them, there's a very high chance you'll get a response within the hour (if not virtually instant). Happy to see a company that cares about working as efficient as possible while putting smiles on faces of the customers. Big thumbs up guys.

Nice follow-up... Nice follow-up from them when i had issues with recharging for Wolfteam, Paymentwall team is very helpful, and I hope they will be this helpful in the future. Love the service. Keep it up !

online purchase I had a problem with doing online payments for a few days and finally find their email address as no one seemed to be able to help. Within a short while i got a reply from paymentwall and they kept replying to every email until my problem were solved within hours. They were patient and friendly and assisted me to finally be able do do a payment. Thanks guys you are amazing!!!!!!