I stop offering payments through… I stop offering payments through PaymentWall because: - Many transactions did not go through for unknown reasons - Take a long time until the money is available. The last payment I received is from 04/13/2022 and there is still money in "Pending Balance". No payout since April - the cost of 20€ per payout (US -> Europe)

Very, very bad Very, very bad... For two years they cant solve issues for payments from Serbia, its ridiculous. Now they are responding to my review - without any purpose, because payment options DO NOT EXIST from Serbia. Cards are not accepted :) bank cards, or any other cards. Also prepaid cards, online or any other - not accepted. Also mobile, also anything else - not accepted. What is the only option you can choose if you are from Serbia, and you are trying to pay something over Paymentwall? All you can do is leave information regarding preferred way of payment, and they (Paymentwall) will one day implement it. :D Yeah, right. So, after two years.. still NOTHING implemented. Like we are asking something incredible. Everything else regarding online payments functions in Serbia 100%, no problem anywhere, except this company. Like we are living in stone age!

It took quite a bit of time before… It took quite a bit of time before getting verified for a payment system that I was blocked from but never the less, they managed to fix my problem and got unblocked

My payment did not arrive and there are no answers. Yesterday at 02:38 am Argentine time I made a payment through paymentwall on the keydrop page. My transfer arrived perfectly, but the balance did not reach my kaydrop wallet. I tried to communicate by all means that I could but they do not give any answer ... The truth is I feel cheated because I already recharged many times with this medium and there were no problems. But now that I recharge a large amount of money and an error occurs, I do not receive any kind of response.

Just an advice to pay more attention to your customers! Dear Paymentwall, why not to get 24/7 support? Many people are struggling, as you see, or customer satisfaction is not the priority? What is then? It takes ages to get the response, I already created 3 inquiries to remind about the inquiry. Average response time is around a week. Isn't it funny? It takes way too long, I consider other provider.