Incredible service Extremely fast, friendly, and easy to get my Black Desert Online refund with these guys. They work secure, have their facts straight and it doesn't matter when you email them, there's a very high chance you'll get a response within the hour (if not virtually instant). Happy to see a company that cares about working as efficient as possible while putting smiles on faces of the customers. Big thumbs up guys.

Issue Settled The customer service is great, although it is a rigorous process of sending proofs for verification, this just shows how tight their security is. Cards I've been purchasing through them have been wonderful and would get them within minutes. Keep up the good work!

Waste of time Spent an hour trying to make a purchase before giving up. Basic "Pay with credit card" option didn't load on several devices/browsers even without ad-block. The other options require you to send them your government ID and proof of your adress etc. Why is this a thing when Paypal exists?

paymentwall I also had the issue with having my account blocked due to account verification. It took a little effort to verify but eventually everything turned out well. They are friendly and very patient with (often) angry people like me. They might go far to verify your identity but I rather have this then someone strange taking money from my account xD Have patience to communicate with this support team and everything will turn out fine!

It took a while but they did it! GJ! I was on the verge of giving up on asking for help for my problem of my account getting blocked for a certain payment system. However, after a day or 2, they managed to fix my problem, they didn't gave up on me. Thank you! P.S please reply to my mails so I don't give up the next time I ask for help! xD