Virus removal tool saved my computer in minutes! I don't know about the company itself and probably no antivirus will be affective enough against the growing sins of the generation, but for me, it was a miracle I downloaded at some point their virus removal tool (free) - which I was 'going to put onto a stick for just in case' but didn't manage to. One day, I 'forgot' about all the germs that come down with the presents (downloads) and skipped the extra scanning (usually VirusTotal) and suddenly found myself with a non responding computer! I tried Microsoft virus remover tool (it wouldn't even allow me to open start / settings to use my regular antivirus!) but after 15 hours it was up to nowhere. Then I tried Sophos and could not believe my fortune when after maybe 10 minutes it had found (at least the main) virus, removed it and gave me a button to reboot (remember I couldn't open my start to do that myself!). It restarted completely back up and running like nothing would've happened! Thank you Sophos!

Sophos is the best ever tried. I am very satisfied with my Sophos security programs. I use Sophos Home Premium on my computer and Intercept X on my cellphone. Both needed however som configuration to optimal my wishes and set up my own decisions. But I think that Sophos is the best security system I ever tried. And I have been working with computers since 1989.

snail speed my job uses sophos for my remote security, absolutely atrocious. itll slow down your computer so much, not to mention the amount of apps it opens every day and keeps running in the background, i have 8 sophos apps running taking up 90% of my memory according to task manager. i really hate this software a lot lol

Absolute nightmare Absolute nightmare, nothing ever works properly or first time, new support portal you have to register for and then wait ages to be approved before you can log a ticket. Support has really gone down the pan. Wish we had never renewed hardware with them. In 3 years will move to another vendor.

No concept of customer service I had been using Reflection email filtering software for many years which came to 'end of life' on 31st March 2023. I asked Sophos what their suggested replacement was and they promised to get their 'senior CAM' to 'loop up' and 'reach out' to me (yuch!) in order to get one of their ISPs to sell me their new product. Incredibly 4 people were involved with this and surprise surprise - I never heard from them again. So that's there approach to customer service in a nutshell!