Alleged to be dishonest & may keep your money & also expose your data A few years ago we sold several low priced domains using Epik.com but were never paid. There was no way to withdraw the funds. We finally threw in the towel and gave up because it was too much time, work and energy trying to collect. To add salt to our wounds more recently their entire data base was exposed to hackers and our identity was used by a criminal to open fraudulent bank account in our name. Stay far away from the Epik.com scam!

Web Hosting Failure They have been playing games with our web hosting, site was not accessible for three months until I was flagged by a customer and ask "support" to check access. They blocked our site on purpose and only restored it when we complained. Support appears to be non domestic US and third world in nature. Epik.com web hosting is as bad as InMotion.com hosting, which we thought was the worst. We cannot recommend their hosting or their version of C-panel, buyer beware - run like hell if your thinking about using their hosting.

Excellent Support Recently I have transferred around 600 domains, very easy and hassle free transfer. I've contacted chat support and their support team (Bárbara Freitas) handled everything and reduced my work. I have been using EPIK since 2016 and had zero issues with them. Lower price in the market, user firendly domain management system, more over excellent support from EPIK's CEO Robert Monster

Weeks to register. In-Store Credit for Unfulfilled Orders. Paid for new domain registrations 2+ and 3+ weeks ago. Gave up waiting and used another registrar because I didn't want to risk losing the domains. I believe they issue In-Store Credit (still waiting) for unfulfilled orders. Not sure if they'll refund the money via original payment method, so I may be out a few hundred $$$. **update** Nearly 7 weeks now since paying for registrations. No response from Customer Support. Been with them > 4 years. Used to be amazing. Don't know what's going on. Had to move on considering they must be on the way out.

Customer Service Isn't That Hard! I used to have a decent opinion of Epik, but they seriously dropped the ball on basic customer service. Admittedly, I missed the domain renewal date because I hadn't updated my primary email. When I reached out to Emily in the chat, she initially offered a $30 credit to resolve the issue. However, upon completing the transaction, the promised credit never appeared. Instead of taking responsibility, Emily blamed me for not following the correct procedure. When I simply asked for a $30 refund to my card, she claimed it couldn't be done, which is frankly ridiculous. Any reputable company should be able to handle a refund. I'm finished with Epik. There are other places to buy domains that are more reputable than Epik. Losing domain isn't a big deal compared to dealing with their awful service. Enough is enough.