Customer Service Isn't That Hard! I used to have a decent opinion of Epik, but they seriously dropped the ball on basic customer service. Admittedly, I missed the domain renewal date because I hadn't updated my primary email. When I reached out to Emily in the chat, she initially offered a $30 credit to resolve the issue. However, upon completing the transaction, the promised credit never appeared. Instead of taking responsibility, Emily blamed me for not following the correct procedure. When I simply asked for a $30 refund to my card, she claimed it couldn't be done, which is frankly ridiculous. Any reputable company should be able to handle a refund. I'm finished with Epik. There are other places to buy domains that are more reputable than Epik. Losing domain isn't a big deal compared to dealing with their awful service. Enough is enough.

Happy with Epik One of the agents, a gent named Bruno, has been the most helpful of all the folks I've interacted with at epik.com. I moved my businesses to epik.com from another service provider and find this platform to be significantly more stable overall. I'm glad I made the switch and it's agents like Bruno, who are not only competent in his knowledge base but also very patient and highly professional in doing his job.

Epik is by far the best bandwidth value… Epik is by far the best bandwidth value for dollar. I have done business with them, domains, hosting and other. All business dealing with them, two thumbs up. Epik, is a resilient true WEB3 hosting platform. A lot of negative PR from the big 3 who want to keep it a monopoly. Honest is how I know them. Masterbucks, and former employee gripe, seems a little too convenient & coordinated. This is a company doing $40,000,000 a year in revenue other than domains, same exact structure and model that Godaddy utilizes.

Epik LLC has been on a self destructive… Epik LLC has been on a self destructive spiral. Epik has seized the domain of many customers without any real explaination. Epik LLC has a history of publically slandering it's clients on social media. Unprofessional, and Unreliable.

Sold a domain through here Sold a domain through here, they sent money to masterbucks, been about 3 weeks and payment to my bank is still pending, they don't reply to support at masterbucks.com and it looks to be a scam company, should be prosecuted both this epik which has their logo on it and masterbucks. Edit just got paid, took 3 months for some reason???