They took my domains! Epik Failure Epik had the audacity to demand $99 from me to retrieve my domains, despite being well within the 30-day grace period. Their systems were not available the times I attempted to renew. Naturally, it's all my fault. And the cherry on top? They claim they "have" to charge me $99 a pop, but can miraculously sell them for $12 on NameLiquidate in just days. After all my unwavering loyalty and bringing them new users, this is my grand reward. How wonderfully considerate of them.

Excellent Support Recently I have transferred around 600 domains, very easy and hassle free transfer. I've contacted chat support and their support team (Bárbara Freitas) handled everything and reduced my work. I have been using EPIK since 2016 and had zero issues with them. Lower price in the market, user firendly domain management system, more over excellent support from EPIK's CEO Robert Monster

Customer Service Isn't That Hard! I used to have a decent opinion of Epik, but they seriously dropped the ball on basic customer service. Admittedly, I missed the domain renewal date because I hadn't updated my primary email. When I reached out to Emily in the chat, she initially offered a $30 credit to resolve the issue. However, upon completing the transaction, the promised credit never appeared. Instead of taking responsibility, Emily blamed me for not following the correct procedure. When I simply asked for a $30 refund to my card, she claimed it couldn't be done, which is frankly ridiculous. Any reputable company should be able to handle a refund. I'm finished with Epik. There are other places to buy domains that are more reputable than Epik. Losing domain isn't a big deal compared to dealing with their awful service. Enough is enough.

Crooks, Google them, they are a scam. These crooks transferred the ownership of my domain to another person in exchange for money and never compensated me for it. Stay away, ICANN and the police should be all over them. Just Google them and you will find stories about the fraud this company is.

Good to worst After 3 or 4 years with them, Now i can see this company seems bankrupt after it's founder Rob Monster miss handling of it's funds as per namepros.com information. Now they Not renewing domains no given refunds paid for renewals. Customers are in a hostage situation. Many customers have already filed cases against them. Never deal again. Get out all of your services asap.