Great product selection & responsive… Great product selection & responsive customer service! I'm baffled by the 1-star reviews because I had a great experience on the site. Really extensive selection of groceries and snacks. When I had an issue with the quality of an item, they promptly refunded the charge. Highly recommend this site!

Bad selection because of sellers There's nothing wrong with the delivery itself, even comes a day or two earlier, but the 3p sellers are usually awful especially Ichigo and tokyo mall. Overpriced shipping or pay 100$ just for mini items that are already upsold(5-10 dollars more than usual)

Food quality is good Food quality is good, packaging is good, customer service is okay. But waiting time is all day, they keep putting off the delivery window, I have to be home all day, this is very frustrating!!!

Horrible delivery delay Horrible delivery delay. Initially my order was scheduled to be delivered between 12p and 3p. But by noon the app was still showing the order was being prepared prior to shipping. I sensed there might be a delay so I call off work that night. Thank god I did because by 4 pm the order still wasn’t delivered and the app updated the delivery time to between 7 pm and 10 pm. Like what?? Terrible delay on the delivery time. It’s like the old days sitting at home waiting to sign a package from UPS.

SUCKS SUCKS! if you're an e-commerce company make sure your site or app works at all times, This company is always up and down. Not to mention, their cost of product is not good, Maybe good for people who cant get hands-on Asian groceries but ppl who lives in the city, their price and product quality is not there